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Benchmarking Excellence Among Accredited Economic Development Organizations

Wilkins, Joy; King, Dana; Garvey, Blair; Lytle, Andrea - 2009

In search of competitive excellence, economic developers often ask for guidance and assistance on key enterprise management and operational issues relating to running a quality economic development program. They are interested in operating as effectively as possible, in making the highest...

Persistent link: https://www.econbiz.de/10009475895

Benchmarking Quality Management Among Accredited Economic Development Organizations

Wilkins, Joy; Aton, Carol - 2006

In search of competitive excellence, economic developers often ask for guidance and assistance on key enterprise management and operational issues relating to running a quality economic development program. They re interested in operating as effectively as possible, in yielding the highest...

Persistent link: https://www.econbiz.de/10009475943

Benchmarking Veterans Affairs Medical Centers in the delivery of preventive health services: comparison of methods

Doebbeling, B. N.; Vaughn, T. E.; Woolson, R. F.; … - 2002

were calculated for 138 VAMCs. Percentile ranks for each outcome were assigned. Two approaches were used for benchmarking … facilities (n = 16) was 3 or less. EPRP and 1998 VHS data demonstrated that the survey measures and benchmarking approaches were …

Persistent link: https://www.econbiz.de/10009466025

Creating a sense of 'closure': Providing confidence intervals on some recent estimates of Indigenous populations

Hunter, Boyd; Dungey, Mardi - 2003

alternative method of benchmarking the Indigenous population, and hence provide an appreciation of the reliability and bias of …

Persistent link: https://www.econbiz.de/10009451786

Articulating and comparing standards through benchmarking of assessment

Booth, Sara; Melano, Anne; Sainsbury, Heather; Woodley, Lynn - 2011

. This paper presents their cross-institutional benchmarking relationship as a case study in building the necessary trust … developed by an ALTC Teaching Quality Indicators Project team. UTAS and UOW had formerly been involved in a trial benchmarking … to the development of their benchmarking policy and processes. The focus on assessment ensured the project would explore …

Persistent link: https://www.econbiz.de/10009457428

From Focus on Price to the Pyramid of Innovation, Information, Cooperation, Value and Trust: A Success Story of Five Swedish Building Material Manufacturers

Jan Sundquist - Halmstad Universitet - 2010

This is a reprint from vol 8 no 2 which has not previously beeen available electronically.In the building sector, value for the customer, is often regarded as being value for money and this, in turn, is achieved by means of competitive tendering. However, there are companies that also focus on...

Persistent link: https://www.econbiz.de/10009481177

11.432J / 15.427J Real Estate Finance & Investments II: Macro-Level Analysis & Advanced Topics, Spring 2003

Geltner, David; Mcgrath, William Tod - 2003

structure, portfolio strategy, equilibrium pricing of asset classes, investment performance measurement and benchmarking …

Persistent link: https://www.econbiz.de/10009432644

Wissensmanagement im Call-Center

Bauer, Martin - 2007

Ziel der Arbeit war es, die praktische Umsetzung des Wissenskreislaufs im Call-Center zu untersuchen. Es wird gezeigt, in welchem Grad die theoretischen Ansprüche des Wissensmanagements in die Praxis umgesetzt werden und wie Wissensmanagement auf den unterschiedlichen Ebenen eines Call-Centers...

Persistent link: https://www.econbiz.de/10009480341

Web accessibility

Leitner, Marie Luise - 2009

In dieser Arbeit wird erstmalig ein holistischer Ansatz zur Ermittlung der betriebswirtschaftlichen Implikationen von barrierefreien Webpräsenzen vorgestellt, welcher die Barrierefreiheit aus zwei Perspektiven (Organisation, Behörde) analysiert. Die organisationale Dimension umfasst die...

Persistent link: https://www.econbiz.de/10009480436

Process Management Practices and Performance: Competition and the Moderating Effect of Technological Capabilities

Benner, Mary; Veloso, Francisco - 2006

Attention to processes has increased, as thousands of organizations have adopted processfocused practices, including TQM and ISO 9000. Proponents of such programs stress the promise of improved efficiency and profitability. But research has not consistently borne out these prospects. Moreover,...

Persistent link: https://www.econbiz.de/10009441281