This research proposes a normative approach in two infrastructural manufacturing decisions: quality and product development. Quality, as employed in the research, is defined as satisfying customer needs given a market segment. Product defects lead to customer dissatisfaction and have a negative...

Increasing customer demand for quality products and services have virtuallyforced organisations to adopt quality in every aspect of their business enterprises.Due to dynamic technological, political and economic changes in the world ofbusiness, the science of management is volatile. Higher...

Anecdotal data affirms that companies applying Lean Six Sigma in their operations not only deliver higher quality products and services, but also obtain superior financial results. The goal of this research was to empirically verify anecdotal data. The study proposed to analyze a group of...

Attention to processes has increased, as thousands of organizations have adopted processfocused practices, including TQM and ISO 9000. Proponents of such programs stress the promise of improved efficiency and profitability. But research has not consistently borne out these prospects. Moreover,...

In search of competitive excellence, economic developers often ask for guidance and assistance on key enterprise management and operational issues relating to running a quality economic development program. They are interested in operating as effectively as possible, in making the highest...

In search of competitive excellence, economic developers often ask for guidance and assistance on key enterprise management and operational issues relating to running a quality economic development program. They re interested in operating as effectively as possible, in yielding the highest...

Beginning in the United States in December 2007, and with much greater intensity since September 2008, much of the industrialised world is being subjected to an economic downturn, which manifests in unemployment, small-business lending, and in particular, the closing of small business...

O trabalho buscou analisar a produção integrada praticada entre um produtor de frangode corte da microrregião de Viçosa – MG e a empresa integradora. Os dadosconfirmaram as vantagens da integração, por se tratar de um sistema de menor risco eque gera entradas freqüentes de caixa,...

Ziel der Arbeit war es, die praktische Umsetzung des Wissenskreislaufs im Call-Center zu untersuchen. Es wird gezeigt, in welchem Grad die theoretischen Ansprüche des Wissensmanagements in die Praxis umgesetzt werden und wie Wissensmanagement auf den unterschiedlichen Ebenen eines Call-Centers...

In dieser Arbeit wird erstmalig ein holistischer Ansatz zur Ermittlung der betriebswirtschaftlichen Implikationen von barrierefreien Webpräsenzen vorgestellt, welcher die Barrierefreiheit aus zwei Perspektiven (Organisation, Behörde) analysiert. Die organisationale Dimension umfasst die...