Using linked employer-employee data for Finland we examine associations between job design and ten measures of worker wellbeing. In accordance with Karasek's (1979) model we find positive correlations between many aspects of worker wellbeing and job control. However, contrary to the model, job...

This paper analyses whether there is a causal relationship between work-related mental health problems and multitasking, the number of tasks performed at work. The data comes from two cross sectional surveys on the German working population. The empirical strategies uses technological change as...

This paper analyzes the relationship between work-related mental health problems and multitasking (the number of different tasks at work) in two cross sections from the German working population in 2006 and 2012. The analysis is exploratory and hence, descriptive. For an additional task, medium...

We study the staggered introduction of a generative AI-based conversational assistant using data from 5,179 customer support agents. Access to the tool increases productivity, as measured by issues resolved per hour, by 14 percent on average, with the greatest impact on novice and low-skilled...