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We test the impact of online hotel ratings on the customers' hotel choice using a binary choice experiment where the online rating score is one of the hotels' attributes. Results show that online rating scores have a positive and significant impact on hotel choice. We also calculate the...
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that eWOM and recommender systems have a synergistic effect fueled by non-verbal cues of eWOM and accuracy of the system … homophilous and with strong ties. Themes from eWOM focused on volume as a cue for popularity which increased credibility and …
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Electronic Word of Mouth (eWOM) engagement on social networking sites (SNSs) is influenced by social relationship … relationship between conformity and eWOM. We hypothesized a moderating role of age, gender, and country of residence. The results … indirect influence on eWOM engagement via social ties, trust, social capital, and interpersonal influence. It was found that …
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As a result of advances in ICT-services, transportation, and local development, among others, an increasing number of destinations is competing to attract both national and international visitors. Globalisation requires destinations to increase their competitiveness or risk losing out on tourist...
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Exploring the main determinants of tourism participation at national and international level, the paper investigates if there are differences in tourism consumption behavior among Italian families which reflect disparities in their standard of living. To achieve this a Heckman model has been...
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