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14,812
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14,796
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7,314
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4,498
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4,431
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Kumar, V.
60
Han, Heesup
53
Hollebeek, Linda D.
41
Verhoef, Peter C.
40
Gil Saura, Irene
38
Homburg, Christian
37
Mattila, Anna S.
37
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36
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34
Smith, Alan D.
34
Svensson, Göran
32
Vrontis, Demetris
32
Koster, René de
31
Liu, Weihua
31
Palmatier, Robert W.
31
Prentice, Catherine
30
Walsh, Gianfranco
29
Bruhn, Manfred
28
Grewal, Dhruv
28
Cheng, T. C. E.
27
Loureiro, Sandra Maria Correia
27
Agnihotri, Raj
26
Huber, Frank
26
Bang, Nguyen
25
Hyun, Sunghyup Sean
25
Klaus, Philipp
25
Harrigan, Paul
24
Thaichon, Park
24
Evanschitzky, Heiner
23
Kumar, Vikas
23
Ruyter, Ko de
23
Brodie, Roderick J.
22
Wieseke, Jan
22
Choi, Tsan-Ming
21
Gustafsson, Anders
21
Huang, George Q.
21
Ko, Eunju
21
Laporte, Gilbert
21
Quach, Sara
21
Wong, IpKin Anthony
21
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International Conference on Relationship Marketing <9, 2009, Berlin>
2
Nordic Logistics Research Network
2
Università Commerciale Luigi Bocconi / Centro di Studi sul Commercio
2
American Marketing Association / Task Force on the Development of Marketing Thought
1
Conference on Marketing in the Food Chain <2, 1986, Sheffield>
1
EURO Summer Institute Maritime Logistics <2012, Bremen>
1
Ecole Nationale Supérieure des Télécommunications de Bretagne <Brest, Finistère>
1
Europäische Kommission
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Förderkreis Betriebswirtschaft an der Universität Stuttgart
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Global Islamic Marketing Conference <2011, Dubai, Stadt>
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Indian Society of Agricultural Economics
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International Symposium on Logistics <19., 2014, Ho-Chi-Minh-Stadt>
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Schmalenbach-Gesellschaft - Deutsche Gesellschaft für Betriebswirtschaft / Arbeitskreis Marketing in der Investitionsgüterindustrie
1
Slovensko društvo informatika
1
Symposion Marketing in Stagnierenden Märkten <1983, Wien>
1
Universitatea Spiru Haret / Facultatea de Management Financiar Contabil
1
Universitätslehrgang für Werbung und Verkauf <Wien>
1
Université Paris 1 Panthéon-Sorbonne
1
Vereinte Nationen / Economic Commission for Latin America and the Caribbean
1
WHU - Otto Beisheim School of Management
1
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Journal of business research : JBR
788
Journal of retailing and consumer services
609
Industrial marketing management : the international journal for industrial and high-tech firms
523
European journal of operational research : EJOR
395
International journal of hospitality management
286
International journal of production research
280
International journal of production economics
246
Transportation research / E : an international journal
242
The journal of services marketing
227
The journal of business & industrial marketing
223
Journal of the Academy of Marketing Science
214
Journal of strategic marketing
196
The service industries journal
192
International journal of logistics : research and applications
189
Journal of marketing
188
European journal of marketing : EJM
166
Journal of marketing management : MM
149
Logistics
146
International journal of electronic customer relationship management : IJECRM
145
International journal of logistics systems and management
137
Asia Pacific journal of marketing and logistics
134
Marketing intelligence & planning
133
International journal of contemporary hospitality management
128
Psychology & marketing
128
Journal of travel and tourism marketing
124
The journal of product & brand management
121
Journal of hospitality marketing & management
119
The international journal of logistics management
119
Journal of service research : JSR
118
Cogent business & management
117
Journal of retailing
116
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
113
Tourism management : research, policies, practice
112
Journal of service management
111
The journal of brand management : an international journal
109
European research studies
100
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
100
Journal of business-to-business marketing
97
International journal of physical distribution & logistics management : IJPD & LM
96
Services marketing quarterly
95
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ECONIS (ZBW)
23,403
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1
Kundenindividuelle
Logistik
als strategischer Wettbewerbsvorteil?
Janowski, Johanna M.
- In:
Die Betriebswirtschaft : DBW
64
(
2004
)
6
,
pp. 739-752
Persistent link: https://www.econbiz.de/10002457952
Saved in:
2
Determinants of customer loyalty for home delivery
Lin, Chin-Sen
;
Hsu, Chia-Lin
;
Chen, Mu-Chen
- In:
International journal of logistics systems and management
22
(
2015
)
2
,
pp. 125-154
Persistent link: https://www.econbiz.de/10011455831
Saved in:
3
Impact of value co-creation on
logistics
customers' loyalty
Thiruvattal, Eappen
- In:
Journal of global operations and strategic sourcing
10
(
2017
)
3
,
pp. 334-361
Persistent link: https://www.econbiz.de/10011806169
Saved in:
4
The moderating roles of risk and efficiency on the relationship between
logistics
performance and customer loyalty in e-commerce
Ramanathan, Ramakrishnan
- In:
Transportation research / E : an international journal
46
(
2010
)
6
,
pp. 950-962
Persistent link: https://www.econbiz.de/10009268984
Saved in:
5
Non-targeted customers in individualistic versus collectivistic cultures
Bang, Nguyen
;
Chen, Junsong
;
Chen, Cheng-hao Steve
;
Yu, …
- In:
The service industries journal
34
(
2014
)
15
,
pp. 1199-1218
Persistent link: https://www.econbiz.de/10010492129
Saved in:
6
Standardization,
customization
, and customer loyalty in service industry
Kasiri, Leila Agha
;
Shaheen Mansori
- In:
Journal of marketing analytics : JMA
4
(
2016
)
2/3
,
pp. 66-76
Persistent link: https://www.econbiz.de/10011662824
Saved in:
7
How to design personalization in a context of customer retention : who personalizes what and to what extent?
Kwon, Kwiseok
;
Kim, Cookhwan
- In:
Electronic commerce research and applications
11
(
2012
)
1/6
,
pp. 101-116
Persistent link: https://www.econbiz.de/10009730271
Saved in:
8
The role of
individualism
vs. collectivism in the formation of repurchase intent : a cross-industry comparison of the effects of cultural and personal values
Frank, Björn
;
Enkawa, Takao
;
Schvaneveldt, Shane J.
- In:
Journal of economic psychology : research in economic …
51
(
2015
),
pp. 261-278
Persistent link: https://www.econbiz.de/10011506906
Saved in:
9
Investigating customer loyalty formation for wellness spa :
individualism
vs. collectivism
Han, Heesup
;
Kiatkawsin, Kiattipoom
;
Kim, Wansoo
;
Lee, …
- In:
International journal of hospitality management
67
(
2017
),
pp. 11-23
Persistent link: https://www.econbiz.de/10011785135
Saved in:
10
Personalisierung am Beispiel des Internet-Handels
Riemer, Kai
- In:
Customer Relationship Management im Handel : …
,
(pp. 103-127)
.
2002
Persistent link: https://www.econbiz.de/10001673752
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