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Motivating millennials to engage in charitable causes through social media
Paulin, Michele; Ferguson, Ronald J.; Jost, Nina; … - In: Journal of service management 25 (2014) 3, pp. 334-348
Persistent link: https://www.econbiz.de/10010384975
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Customer sociability and the total service experience : antecedents of positive word-of-mouth intentions
Ferguson, Ronald J.; Paulin, Michèle; Bergeron, Jasmin - In: Journal of service management 21 (2010) 1, pp. 25-44
Persistent link: https://www.econbiz.de/10003964295
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The social context for value co-creations in an entrepreneurial network : Influence of interpersonal attraction, relational norms and partner trustworthiness
Ferguson, Ronald; Schattke, Kaspar; Paulin, Michele - In: International journal of entrepreneurial behaviour & … 22 (2016) 2, pp. 199-214
Persistent link: https://www.econbiz.de/10011570331
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Millennials, social media, prosocial emotions, and charitable causes : the paradox of gender differences
Paulin, Michèle; Ferguson, Ronald J.; Schattke, Kaspar; … - In: Journal of nonprofit & public sector marketing 26 (2014) 4, pp. 335-353
Persistent link: https://www.econbiz.de/10010481860
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Relational norms in interfirm exchanges : from transactional cost economics to the service-dominant logic
Paulin, Michèle; Ferguson, Ronald J. - In: Journal of business-to-business marketing 17 (2010) 4, pp. 365-405
Persistent link: https://www.econbiz.de/10008856524
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An integrative model of installed online trust in the financial services industry
Rajaobelina, Lova; Ricard, Line; Bergeron, Jasmin; … - In: Journal of financial services marketing : JFSM 19 (2014) 3, pp. 186-197
Persistent link: https://www.econbiz.de/10010497765
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The effects of perceived salesperson listening effectiveness in the financial industry
Bergeron, Jasmin; Laroche, Michel - In: Journal of financial services marketing : JFSM 14 (2009/10) 1, pp. 6-25
Persistent link: https://www.econbiz.de/10003903403