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Beziehungsmarketing
14,716
Relationship marketing
14,716
Consumer behaviour
6,763
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6,763
Customer satisfaction
4,211
Kundenzufriedenheit
4,210
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3,136
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3,136
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1,994
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1,994
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1,580
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1,501
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1,501
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1,429
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1,429
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1,184
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1,118
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983
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Han, Heesup
52
Kumar, V.
49
Hollebeek, Linda D.
40
Mattila, Anna S.
36
Smith, Alan D.
36
Gil Saura, Irene
35
Verhoef, Peter C.
35
Svensson, Göran
32
Palmatier, Robert W.
30
Prentice, Catherine
30
Homburg, Christian
29
Herrmann, Andreas
27
Loureiro, Sandra Maria Correia
27
Bruhn, Manfred
26
Agnihotri, Raj
24
Grewal, Dhruv
24
Hyun, Sunghyup Sean
24
Walsh, Gianfranco
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Bang, Nguyen
23
Klaus, Philipp
23
Vrontis, Demetris
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Huber, Frank
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Kumar, Vikas
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Thaichon, Park
22
Evanschitzky, Heiner
21
Ruyter, Ko de
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Wong, IpKin Anthony
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Balaji, M. S.
20
Harrigan, Paul
20
Quach, Sara
20
Rather, Raouf Ahmad
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Wieseke, Jan
20
Karjaluoto, Heikki
19
Sesé, F. Javier
19
Casidy, Riza
18
Khan, Imran
18
Kim, Wansoo
18
Neslin, Scott A.
18
Rahman, Zillur
18
So, Kevin Kam Fung
18
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Europäische Kommission
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International Conference on Relationship Marketing <9, 2009, Berlin>
2
Research Symposium on Information Integrity & Information Systems Assurance <10., 2017, Toronto>
1
Research Symposium on Information Integrity & Information Systems Assurance <2009, Waterloo, Ontario>
1
Research Symposium on Information Integrity & Information Systems Assurance <7, 2011, Toronto>
1
Research Symposium on Information Integrity & Information Systems Assurance <8., 2013, Toronto>
1
Research Symposium on Information Integrity & Information Systems Assurance <9., 2015, Toronto>
1
Springer Vieweg
1
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Journal of business research : JBR
651
Journal of retailing and consumer services
585
Industrial marketing management : the international journal for industrial and high-tech firms
408
International journal of hospitality management
280
The journal of services marketing
225
The journal of business & industrial marketing
191
International journal of business information systems : IJBIS
189
The service industries journal
186
Journal of strategic marketing
170
Journal of the Academy of Marketing Science
164
International journal of electronic customer relationship management : IJECRM
142
Journal of marketing
124
International journal of contemporary hospitality management
120
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
118
Journal of service research : JSR
117
Journal of travel and tourism marketing
117
Journal of hospitality marketing & management
115
The journal of product & brand management
111
Tourism management : research, policies, practice
110
Cogent business & management
109
Asia Pacific journal of marketing and logistics
108
Journal of service management
106
International journal of enterprise information systems : an official publication of the Information Resources Management Association
105
Journal of retailing
103
Psychology & marketing
101
The journal of brand management : an international journal
101
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
99
Marketing intelligence & planning
97
European journal of marketing : EJM
95
Services marketing quarterly
91
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
90
The international journal of bank marketing : IJBM
85
Business process management journal
83
International journal of production research
83
Journal of marketing management : MM
82
Service business
80
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
78
International journal of production economics
74
European journal of operational research : EJOR
73
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
72
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ECONIS (ZBW)
16,969
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1
Main differentiating issues in aligning information systems with business performance
Fernandes, Silvia C.
- In:
International journal of information systems in the …
5
(
2013
)
2
,
pp. 17-29
Persistent link: https://www.econbiz.de/10009789667
Saved in:
2
ERP solution for effective supply chain of micro, small and medium-sized enterprises : a case study of customised ERP solution development and deployment for MSMEs in the Haryana s...
Trivedi, Shantanu
;
Negi, Saurav
;
Anand, Neeraj
; …
- In:
International journal of business innovation and research
17
(
2018
)
4
,
pp. 516-535
Persistent link: https://www.econbiz.de/10011982364
Saved in:
3
A survey on adoption factors of cloud-based enterprise systems and their differences in Iranian SMEs
Tarani, Darya
;
Abdolvand, Neda
;
Harandi, Saeedeh Rajaee
- In:
International journal of business information systems : …
36
(
2021
)
2
,
pp. 165-189
Persistent link: https://www.econbiz.de/10012506865
Saved in:
4
Process development in customer order information systems to gain competitive advantage : a SME case study
Kocaoglu, Batuhan
;
Acar, A. Zafer
- In:
International journal of logistics systems and management
23
(
2016
)
2
,
pp. 209-230
Persistent link: https://www.econbiz.de/10011561505
Saved in:
5
Maximizing the value of packaged software customization : a nonlinear model and simulation
Balint, Bryon
- In:
International journal of enterprise information systems …
13
(
2017
)
1
,
pp. 1-16
Persistent link: https://www.econbiz.de/10011657647
Saved in:
6
The role of CRM-SRM bolt-ons in enterprise resource planning system : toward a customer-oriented supply chain
Opazo Basaez, Marco
;
Arias-Aranda, Daniel
;
Djundubaev, …
- In:
Strategic change : SC ; briefings in entrepreneurial finance
23
(
2014
)
5/6
,
pp. 389-400
Persistent link: https://www.econbiz.de/10010416767
Saved in:
7
Market reaction to enterprise applications : a multicultural perspective
Silva, Ana C.
;
Lorenzo, Oswaldo
;
Chavez, Conzalo Arturo
- In:
Journal of accounting & organizational change
11
(
2015
)
2
,
pp. 269-294
Persistent link: https://www.econbiz.de/10011293419
Saved in:
8
Social media networking and the impact IT has on enterprise application software
Kramer, Mitch
- In:
Global journal of business research : GJBR
13
(
2019
)
2
,
pp. 37-45
Persistent link: https://www.econbiz.de/10012160235
Saved in:
9
ICT labor, software usage, and productivity : firm-level evidence from Turkey
Taştan, Hüseyin
;
Gönel, Feride
- In:
Journal of productivity analysis : an official journal …
53
(
2020
)
2
,
pp. 265-285
Persistent link: https://www.econbiz.de/10012228820
Saved in:
10
An analysis of ERP and CRM system implementations in Poland between 2013 and 2016
Wachnik, Bartosz
- In:
Journal of economics & management
27
(
2017
)
1
,
pp. 134-149
Persistent link: https://www.econbiz.de/10011774419
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