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Manufacturing & service operations management : M & SOM
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Management science : journal of the Institute for Operations Research and the Management Sciences
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1
Call center outsourcing contracts under information asymmetry
Hasija, Sameer
;
Pinker, Edieal J.
;
Shumsky, Robert A.
- In:
Management science : journal of the Institute for …
54
(
2008
)
4
,
pp. 793-807
Persistent link: https://www.econbiz.de/10003701572
Saved in:
2
Outsourcing a two-level service process
Lee, Hsiao-hui
;
Pinker, Edieal J.
;
Shumsky, Robert A.
- In:
Management science : journal of the Institute for …
58
(
2012
)
8
,
pp. 1569-1584
Persistent link: https://www.econbiz.de/10009613876
Saved in:
3
Work expands to fill the time available : capacity estimation and staffing under Parkinson's law
Hasija, Sameer
;
Pinker, Edieal
;
Shumsky, Robert A.
- In:
Manufacturing & service operations management : M & SOM
12
(
2010
)
1
,
pp. 1-18
Persistent link: https://www.econbiz.de/10003956783
Saved in:
4
Reserving capacity for urgent patients in primary care
Dobson, Gregory
;
Hasija, Sameer
;
Pinker, Edieal J.
- In:
Production and operations management : an international …
20
(
2011
)
3
,
pp. 456-473
Persistent link: https://www.econbiz.de/10009160849
Saved in:
5
Approximation and analysis of a call center with flexible and specialized servers
Shumsky, Robert A.
- In:
OR spectrum : quantitative approaches in management
26
(
2004
)
3
,
pp. 307-330
Persistent link: https://www.econbiz.de/10002094540
Saved in:
6
An analysis of short-term responses to threats of terrorism
Pinker, Edieal J.
- In:
Management science : journal of the Institute for …
53
(
2007
)
6
,
pp. 865-880
Persistent link: https://www.econbiz.de/10003490826
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7
Can OR/MS be a change agent in healthcare?
Pinker, Edieal J.
- In:
Manufacturing & service operations management : M & SOM
14
(
2012
)
4
,
pp. 504-507
Persistent link: https://www.econbiz.de/10009669656
Saved in:
8
Dynamic revenue management in airline alliances
Wright, Christopher P.
;
Groenevelt, Harry
;
Shumsky, …
- In:
Transportation science : a journal of the Institute for …
44
(
2010
)
1
,
pp. 15-37
Persistent link: https://www.econbiz.de/10003962284
Saved in:
9
Queueing models of case managers
Campello, Fernanda
;
Ingólfsson, Ármann
;
Shumsky, Robert A.
- In:
Management science : journal of the Institute for …
63
(
2017
)
3
,
pp. 882-900
Persistent link: https://www.econbiz.de/10011656411
Saved in:
10
Hospital reimbursement in the presence of cherry picking and upcoding
Savva, Nicos
;
Debo, Laurens
;
Shumsky, Robert A.
- In:
Management science : journal of the Institute for …
69
(
2023
)
11
,
pp. 6777-6799
Persistent link: https://www.econbiz.de/10014435419
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