//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~type_genre:"Article in journal"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Call Center Outsourcing Contra...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Theorie
5
Theory
5
Contract theory
4
Outsourcing
4
Vertragstheorie
4
Agency theory
3
Call centre
3
Callcenter
3
Hospital
3
Krankenhaus
3
Lieferkette
3
Moral Hazard
3
Moral hazard
3
Prinzipal-Agent-Theorie
3
Queueing theory
3
Supply chain
3
Warteschlangentheorie
3
Asymmetric information
2
Asymmetrische Information
2
Capacity planning
2
Consumer behaviour
2
Contract
2
Game theory
2
Gesundheitsversorgung
2
Health care
2
Humanitarian aid
2
Humanitäre Hilfe
2
IT outsourcing
2
Inventory model
2
Kapazitätsplanung
2
Konsumentenverhalten
2
Lagerhaltungsmodell
2
Operations Research
2
Operations research
2
Spieltheorie
2
Vertrag
2
behavioral operations
2
double-sided moral hazard
2
healthcare
2
Adverse Selektion
1
more ...
less ...
Online availability
All
Undetermined
13
Free
1
Type of publication
All
Article
27
Type of publication (narrower categories)
All
Article in journal
Arbeitspapier
48
Graue Literatur
48
Non-commercial literature
48
Working Paper
48
Aufsatz in Zeitschrift
27
Aufsatz im Buch
3
Book section
3
more ...
less ...
Language
All
English
27
Author
All
Hasija, Sameer
18
Pinker, Edieal J.
7
Shumsky, Robert A.
7
Bhattacharya, Shantanu
5
Dobson, Gregory
2
Groenevelt, Harry
2
Gupta, Alok
2
Teo, Chung-Piaw
2
Van Wassenhove, Luk N.
2
Agrawal, Anupam
1
Campello, Fernanda
1
Charan, Ram
1
Chick, Stephen E.
1
Cho, Hallie S.
1
Debo, Laurens
1
Etzion, Hila
1
Freeman, Michael
1
Gaba, Vibha
1
Green, Linda V.
1
Ingólfsson, Ármann
1
Jain, Nitish
1
Lee, Hsiao-hui
1
Nasiry, Javad
1
Netessine, Serguei
1
Padmanabhan, V. T.
1
Panchanatham, Natarajan Sundara
1
Pedraza-Martinez, Alfonso J.
1
Pinker, Edieal
1
Savva, Nicos
1
Shen, Zuo-Jun
1
Sosa, Manuel
1
Taneri, Niyazi
1
Tuncel, Ozge
1
Uppari, Bhavani Shanker
1
Woodward, Ian C.
1
Wright, Christopher P.
1
Yildiz, Ozlem
1
more ...
less ...
Published in...
All
Manufacturing & service operations management : M & SOM
8
Management science : journal of the Institute for Operations Research and the Management Sciences
7
Production and operations management : an international journal of the Production and Operations Management Society
4
Operations research
2
European journal of operational research : EJOR
1
Information systems research : ISR
1
MIT sloan management review
1
Management information systems : mis quarterly
1
OR spectrum : quantitative approaches in management
1
Transportation science : a journal of the Institute for Operations Research and the Management Sciences
1
more ...
less ...
Source
All
ECONIS (ZBW)
27
Showing
1
-
10
of
27
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Call center outsourcing contracts under information asymmetry
Hasija, Sameer
;
Pinker, Edieal J.
;
Shumsky, Robert A.
- In:
Management science : journal of the Institute for …
54
(
2008
)
4
,
pp. 793-807
Persistent link: https://www.econbiz.de/10003701572
Saved in:
2
Outsourcing a two-level service process
Lee, Hsiao-hui
;
Pinker, Edieal J.
;
Shumsky, Robert A.
- In:
Management science : journal of the Institute for …
58
(
2012
)
8
,
pp. 1569-1584
Persistent link: https://www.econbiz.de/10009613876
Saved in:
3
Work expands to fill the time available : capacity estimation and staffing under Parkinson's law
Hasija, Sameer
;
Pinker, Edieal
;
Shumsky, Robert A.
- In:
Manufacturing & service operations management : M & SOM
12
(
2010
)
1
,
pp. 1-18
Persistent link: https://www.econbiz.de/10003956783
Saved in:
4
Reserving capacity for urgent patients in primary care
Dobson, Gregory
;
Hasija, Sameer
;
Pinker, Edieal J.
- In:
Production and operations management : an international …
20
(
2011
)
3
,
pp. 456-473
Persistent link: https://www.econbiz.de/10009160849
Saved in:
5
Approximation and analysis of a call center with flexible and specialized servers
Shumsky, Robert A.
- In:
OR spectrum : quantitative approaches in management
26
(
2004
)
3
,
pp. 307-330
Persistent link: https://www.econbiz.de/10002094540
Saved in:
6
An analysis of short-term responses to threats of terrorism
Pinker, Edieal J.
- In:
Management science : journal of the Institute for …
53
(
2007
)
6
,
pp. 865-880
Persistent link: https://www.econbiz.de/10003490826
Saved in:
7
Can OR/MS be a change agent in healthcare?
Pinker, Edieal J.
- In:
Manufacturing & service operations management : M & SOM
14
(
2012
)
4
,
pp. 504-507
Persistent link: https://www.econbiz.de/10009669656
Saved in:
8
Dynamic revenue management in airline alliances
Wright, Christopher P.
;
Groenevelt, Harry
;
Shumsky, …
- In:
Transportation science : a journal of the Institute for …
44
(
2010
)
1
,
pp. 15-37
Persistent link: https://www.econbiz.de/10003962284
Saved in:
9
Queueing models of case managers
Campello, Fernanda
;
Ingólfsson, Ármann
;
Shumsky, Robert A.
- In:
Management science : journal of the Institute for …
63
(
2017
)
3
,
pp. 882-900
Persistent link: https://www.econbiz.de/10011656411
Saved in:
10
Hospital reimbursement in the presence of cherry picking and upcoding
Savva, Nicos
;
Debo, Laurens
;
Shumsky, Robert A.
- In:
Management science : journal of the Institute for …
69
(
2023
)
11
,
pp. 6777-6799
Persistent link: https://www.econbiz.de/10014435419
Saved in:
1
2
3
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->