//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~type_genre:"Article in journal"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Incremental and radical open s...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Bundling strategy
39
Leistungsbündel
39
Dienstleistungsqualität
33
Innovation
33
Service quality
33
Dienstleistungssektor
30
Service industry
30
Consumer behaviour
29
Konsumentenverhalten
29
Beziehungsmarketing
28
Relationship marketing
28
Industrie
25
Manufacturing industries
25
Services
24
Dienstleistung
23
Customer satisfaction
21
Kundenzufriedenheit
21
Business model
18
Geschäftsmodell
18
Innovation management
18
Innovationsmanagement
18
Business services
16
Schweden
16
Sweden
16
Unternehmensdienstleistung
16
Quality management
14
Qualitätsmanagement
14
Betriebliche Wertschöpfung
13
Customer service
13
Kundenservice
13
Service innovation
13
Value creation
13
Capital goods industry
12
Investitionsgüterindustrie
12
Customer integration
11
Kundenintegration
11
Service management
10
Dienstleistungsinnovation
9
Dienstleistungsmanagement
9
Digitalisierung
9
more ...
less ...
Online availability
All
Undetermined
78
Free
7
Type of publication
All
Article
171
Book / Working Paper
3
Type of publication (narrower categories)
All
Article in journal
Aufsatz in Zeitschrift
174
Aufsatz im Buch
23
Book section
23
Case study
11
Fallstudie
11
Collection of articles of several authors
7
Sammelwerk
7
Aufsatzsammlung
5
Working Paper
4
Graue Literatur
3
Non-commercial literature
3
Arbeitspapier
2
Conference paper
2
Konferenzbeitrag
2
Mehrbändiges Werk
2
Multi-volume publication
2
Dissertation u.a. Prüfungsschriften
1
Hochschulschrift
1
Konferenzschrift
1
Thesis
1
more ...
less ...
Language
All
English
165
German
9
Author
All
Gebauer, Heiko
76
Gustafsson, Anders
72
Witell, Lars
51
Fleisch, Elgar
15
Edvardsson, Bo
13
Kowalkowski, Christian
11
Fischer, Thomas
9
Saul, Caroline Jennings
9
Kristensson, Per
8
McColl-Kennedy, Janet R.
8
Elg, Mattias
7
Paiola, Marco
7
Wortmann, Felix
7
Löfgren, Martin
6
Shams, Poja
6
Snyder, Hannah
6
Wästlund, Erik
6
Bolton, Ruth N.
5
Haldimann, Mirella
5
Kohtamäki, Marko
5
Lervik-Olsen, Line
5
Perks, Helen
5
Pütz, Felix
5
Burton, Jamie
4
Caruelle, Delphine
4
Ghanbarpour, Tohid
4
Gremyr, Ida
4
Jaakkola, Elina
4
Kindström, Daniel
4
Lamprecht, Claudio
4
Otterbring, Tobias
4
Parida, Vinit
4
Sirianni, Nancy J.
4
Tarasi, Crina O.
4
Enquist, Bo
3
Gruber, Thorsten
3
Högström, Claes
3
Johnson, Michael D.
3
Löfberg, Nina
3
Oliva, Rogelio
3
more ...
less ...
Published in...
All
Journal of business research : JBR
27
Journal of service management
22
Industrial marketing management : the international journal for industrial and high-tech firms
16
Journal of retailing and consumer services
7
Managing service quality : MSQ ; an international journal
6
International journal of quality and service sciences
5
The journal of services marketing
5
Journal of service research
4
Journal of service research : JSR
4
The TQM journal : the international review of organizational improvement
4
The journal of business & industrial marketing
4
Business strategy series
3
European management journal
3
Industrie-Management : Zeitschrift für industrielle Geschäftsprozesse
3
Journal of business-to-business marketing
3
Journal of retailing
3
Psychology & marketing
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
Business horizons
2
Harvard-Business-Manager : das Wissen der Besten
2
International journal of production economics
2
International journal of services and operations management
2
International journal of services technology and management
2
Journal of business strategy
2
Journal of the Academy of Marketing Science
2
Research-technology management
2
AMS review : official publication of the Academy of Marketing Science
1
Benchmarking : an international journal ; BIJ
1
Chinese management studies : CMS
1
Constitutional political economy
1
Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
1
Empirica : journal of european economics
1
European business review : EBR ; the official journal of the International Management Centres, Europe
1
European journal of innovation management : EJIM
1
European journal of marketing : EJM
1
HMD : Praxis der Wirtschaftsinformatik
1
Industry and innovation
1
International journal of Chinese culture and management : IJCCM
1
Journal of consumer research : JCR ; an interdisciplinary journal
1
Journal of economic psychology : research in economic psychology and behavioral economics
1
more ...
less ...
Source
All
ECONIS (ZBW)
174
Showing
1
-
10
of
174
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Match or mismatch : strategy-structure configurations in the service business of manufacturing companies
Gebauer, Heiko
;
Edvardsson, Bo
;
Gustafsson, Anders
; …
- In:
Journal of service research : JSR
13
(
2010
)
2
,
pp. 198-215
Persistent link: https://www.econbiz.de/10003982855
Saved in:
2
Competitive advantage through service differentiation by manufacturing companies
Gebauer, Heiko
;
Gustafsson, Anders
;
Witell, Lars
- In:
Journal of business research : JBR
64
(
2011
)
12
,
pp. 1270-1280
Persistent link: https://www.econbiz.de/10009382589
Saved in:
3
A bricolage perspective on service innovation
Witell, Lars
;
Gebauer, Heiko
;
Jaakkola, Elina
;
Hammedi, Wafa
- In:
Journal of business research : JBR
79
(
2017
),
pp. 290-298
Persistent link: https://www.econbiz.de/10011745390
Saved in:
4
How to convert digital offerings into revenue enhancement : conceptualizing business model dynamics through explorative case studies
Gebauer, Heiko
;
Arzt, Alexander
;
Kohtamäki, Marko
; …
- In:
Industrial marketing management : the international …
91
(
2020
),
pp. 429-441
Persistent link: https://www.econbiz.de/10012422297
Saved in:
5
Conducting service research that matters
Gustafsson, Anders
;
Aksoy, Lerzan
;
Brady, Michael K.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 425-429
Persistent link: https://www.econbiz.de/10011418248
Saved in:
6
Defining service innovation : a review and synthesis
Witell, Lars
;
Snyder, Hannah
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2863-2872
Persistent link: https://www.econbiz.de/10011507784
Saved in:
7
The effect of customer information during new product development on profits from goods and services
Witell, Lars
;
Gustafsson, Anders
;
Johnson, Michael D.
- In:
European journal of marketing : EJM
48
(
2014
)
9/10
,
pp. 1709-1730
Persistent link: https://www.econbiz.de/10010429767
Saved in:
8
Service innovation : a new conceptualization and path forward
Gustafsson, Anders
;
Snyder, Hannah
;
Witell, Lars
- In:
Journal of service research
23
(
2020
)
2
,
pp. 111-115
Persistent link: https://www.econbiz.de/10012216495
Saved in:
9
Network orchestration for value platform development
Perks, Helen
;
Kowalkowski, Christian
;
Witell, Lars
; …
- In:
Industrial marketing management : the international …
67
(
2017
),
pp. 106-121
Persistent link: https://www.econbiz.de/10011822035
Saved in:
10
Identifying categories of service innovation : a review and synthesis of the literature
Snyder, Hannah
;
Witell, Lars
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2401-2408
Persistent link: https://www.econbiz.de/10011490968
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->