Narrow search
Showing 1 - 10 of 263,134
Cover Image
A framework for constructing customer relationship management strategy map based on multiple criteria decision-making approach
Shapouri, Fatemeh; Keramati, Abbas - In: International journal of electronic customer … 9 (2015) 2/3, pp. 175-188
Persistent link: https://www.econbiz.de/10011586457
Cover Image
Measuring trade-offs among criteria in a balanced scorecard framework : possible contributions from the multiple criteria decision analysis research field
Ferreira, Fernando Alberto Freitas - In: Journal of business economics and management 14 (2013) 3, pp. 433-447
Persistent link: https://www.econbiz.de/10009761491
Cover Image
Translating organisational strategies to projects using balanced scorecard and AHP : a case study
Pakdaman, Mozhgan; Abbasi, Alireza; Sankaran, Shankar - In: International journal of project organisation and … 13 (2021) 2, pp. 111-134
Persistent link: https://www.econbiz.de/10012595510
Cover Image
An integrated model to identify and rank the after sales service strategies of firms engaged in household appliances business
Murali, Sivanesan; Pugazhendhi, Singaram - In: International journal of services and operations management 24 (2016) 1, pp. 99-124
Persistent link: https://www.econbiz.de/10011598311
Cover Image
Balanced scorecard-based analysis of customer expectations for cosmetology services : a hybrid decision modeling approach
Delen, Dursun; Dorokhov, Oleksandr; Dorokhova, Liudmyla; … - In: Journal of management analytics 7 (2020) 4, pp. 532-563
Persistent link: https://www.econbiz.de/10012384226
Cover Image
A novel multi-objective mathematical model for designing a strategy map with goal programming approach
Jahromi, Meghdad Haji Mohammad Ali - In: International journal of services and operations … 38 (2021) 3, pp. 379-394
Persistent link: https://www.econbiz.de/10012522402
Cover Image
Selection and comparison the most suitable strategy in the public and private banks with BSC approach
Parhizgar, Mohammad-Mehdi; Saravi-Moghadam, Nahid - In: International journal of productivity and quality … 20 (2017) 1, pp. 75-98
Persistent link: https://www.econbiz.de/10011719637
Cover Image
"Shifting the paradigm" in super intelligence
Masch, Vladimir A. - In: Review of economics & finance 8 (2017) 2, pp. 17-30
Persistent link: https://www.econbiz.de/10011672799
Cover Image
Dynamic decision making using the balanced scorecard framework
Humphreys, Kerry A.; Shayne Gary, Michael; Trotman, Ken T. - In: The accounting review : a publication of the American … 91 (2016) 5, pp. 1441-1465
Persistent link: https://www.econbiz.de/10011564231
Cover Image
Strategic decision making model for make or buy decisions
Sillanpää, Ilkka - In: International journal of logistics economics and … 6 (2014/2017) 3, pp. 205-222
Persistent link: https://www.econbiz.de/10011603642