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Tourism management : research, policies, practice
1,177
Tourism economics : the business and finance of tourism and recreation
915
International journal of hospitality management
737
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
673
Tourism management perspectives : TMP
570
Journal of travel and tourism marketing
469
International journal of contemporary hospitality management
419
Tourism analysis : an interdisciplinary tourism & hospitality journal
415
Journal of retailing and consumer services
355
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348
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333
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Journal of air transport management
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Services marketing quarterly
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Tourism review
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European research studies
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International journal of quality & reliability management
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Journal of service research : JSR
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ECONIS (ZBW)
25,701
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1
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1
Muslim service quality dimensions in the
tourism
and hospitality industry : construct development and measurement validation
Eid, Riyad
;
Abdelkader, Ali Ahmed
- In:
International journal of islamic marketing and branding
2
(
2017
)
3
,
pp. 215-231
Persistent link: https://www.econbiz.de/10011858379
Saved in:
2
Feeling (un)welcome in Switzerland : the perception of commercial hospitality by domestic and international tourists
Steffen, Angela
;
Stettler, Jürg
;
Huck, Lukas
- In:
Tourism and hospitality research : THR
21
(
2021
)
1
,
pp. 44-60
Persistent link: https://www.econbiz.de/10012426199
Saved in:
3
Enhancing customer experience in Canadian hotels
Jayawardena, Chandana
;
Sukhu, Anupama
- In:
International journal of services, economics and management
6
(
2014
)
2
,
pp. 163-180
Persistent link: https://www.econbiz.de/10010432158
Saved in:
4
Analysing the satisfaction of halal restaurant guests through online ratings on TripAdvisor
Tepavčević, Jelena
;
Bradić, Milan
;
Luković, Slobodan
- In:
Bizinfo (Blace) : časopis iz oblasti ekonomije …
12
(
2021
)
1
,
pp. 1-13
Persistent link: https://www.econbiz.de/10012615877
Saved in:
5
Customer engagement in the hotel industry : perceptions of hotel staff and guests
Järvi, Henna
- In:
International journal of business innovation and research
18
(
2019
)
1
,
pp. 109-127
Persistent link: https://www.econbiz.de/10011982392
Saved in:
6
Service failures and recovery in hospitality and
tourism
: a review of literature and recommendations for future research
Koc, Erdogan
- In:
Journal of hospitality marketing & management
28
(
2019
)
5
,
pp. 513-537
Persistent link: https://www.econbiz.de/10012176674
Saved in:
7
Service quality research on China's hospitality and
tourism
industry
Tsang, Nelson K. F.
;
Lee, Louisa Yee-Sum
;
Qu, Hailin
- In:
International journal of contemporary hospitality management
27
(
2015
)
3
,
pp. 473-497
Persistent link: https://www.econbiz.de/10011308452
Saved in:
8
Effect of service quality on the profitability of hospitality industry : a dynamic panel data analysis in Taiwan
Lee, Cheng-Wen
;
Chou, Chin-Mei
- In:
The empirical economics letters : a monthly …
13
(
2014
)
10
,
pp. 1045-1053
Persistent link: https://www.econbiz.de/10010527323
Saved in:
9
Customer satisfaction and its measurement in hospitality enterprises : a revisit and update
Pizam, Abraham
;
Shapoval, Valeriya
;
Ellis, Taylor
- In:
International journal of contemporary hospitality management
28
(
2016
)
1
,
pp. 2-35
Persistent link: https://www.econbiz.de/10011435642
Saved in:
10
Importance-performance analysis in
tourism
: a framework for researchers
Lai, Ivan K. W.
;
Hitchcock, Michael
- In:
Tourism management : research, policies, practice
48
(
2015
),
pp. 242-267
Persistent link: https://www.econbiz.de/10010508394
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