Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~type_genre:"Aufsatz im Buch"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Patient satisfaction, managers...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Italy
3,339
Italien
3,338
Unternehmenskultur
2,772
Corporate culture
2,766
Deutschland
1,283
Germany
1,283
Hospital
1,198
Krankenhaus
1,198
Kundenzufriedenheit
795
Customer satisfaction
794
Theorie
547
Theory
547
USA
399
United States
399
Organisatorischer Wandel
387
Organizational change
387
Beziehungsmarketing
326
Relationship marketing
326
Großbritannien
285
United Kingdom
285
Betriebsklima
284
Work climate
284
France
270
Frankreich
270
Innovation
269
KMU
266
SME
266
Dienstleistungsqualität
215
Service quality
215
Multinationales Unternehmen
213
Transnational corporation
213
Patienten
212
Patients
212
Führungsstil
209
Leadership style
209
Estimation
206
Schätzung
206
Health care
197
Gesundheitsversorgung
196
Human Resource Management
196
more ...
less ...
Online availability
All
Undetermined
1,070
Free
41
Type of publication
All
Article
8,381
Book / Working Paper
1
Type of publication (narrower categories)
All
Aufsatz im Buch
Article in journal
40,120
Aufsatz in Zeitschrift
40,120
Graue Literatur
10,252
Non-commercial literature
10,252
Book section
8,382
Working Paper
8,364
Arbeitspapier
7,428
Collection of articles of several authors
4,122
Sammelwerk
4,122
Hochschulschrift
2,591
Thesis
1,749
Aufsatzsammlung
1,477
Konferenzschrift
1,464
Case study
1,302
Fallstudie
1,302
Conference proceedings
954
Amtsdruckschrift
898
Government document
898
Statistik
776
Statistics
610
Bibliografie enthalten
530
Bibliography included
530
Conference paper
500
Konferenzbeitrag
500
Dissertation u.a. Prüfungsschriften
487
No longer published / No longer aquired
311
Article
302
Lehrbuch
302
Textbook
243
Ratgeber
235
Guidebook
215
Collection of articles written by one author
211
Sammlung
211
Mehrbändiges Werk
165
Multi-volume publication
165
Reprint
133
Bibliografie
132
Handbook
127
Handbuch
127
more ...
less ...
Language
All
English
5,370
German
2,371
Italian
576
French
61
Spanish
4
Croatian
2
Dutch
2
Russian
1
Slovenian
1
more ...
less ...
Author
All
Del Baldo, Mara
18
Eiff, Wilfried von
18
Guiso, Luigi
16
Homburg, Christian
14
Sackmann, Sonja A.
14
Vasta, Michelangelo
13
Ferri, Giovanni
12
Schwizer, Paola
12
Brugiavini, Agar
11
Carretta, Alessandro
11
Colli, Andrea
11
Forte, Francesco
11
Jappelli, Tullio
11
Töpfer, Armin
11
Federico, Giovanni
10
Toniolo, Gianni
10
Belussi, Fiorenza
9
Cainelli, Giulio
9
Farina, Vincenzo
9
Frey, Dieter
9
Hinterhuber, Hans H.
9
Hoefert, Hans-Wolfgang
9
Matzler, Kurt
9
Mazzanti, Massimiliano
9
Neubauer, Günter
9
Sestito, Paolo
9
Weber, Guglielmo
9
Amatori, Franco
8
Bruhn, Manfred
8
Di Maria, Eleonora
8
Fedeli, Silvia
8
Giardina, Emilio
8
Kastner, Michael
8
Pellegrini, Guido
8
Rossi, Nicola
8
Santarelli, Enrico
8
Schein, Edgar H.
8
Addabbo, Tindara
7
Alvesson, Mats
7
Baldarelli, Maria Gabriella
7
more ...
less ...
Institution
All
Banca d'Italia
1
Centro studi investimenti sociali
1
Laboratorio di Politica Industriale <Bologna>
1
OECD
1
OECD Centre for Co-Operation with Non-Members
1
Organisation for Economic Co-Operation and Development
1
Published in...
All
Krankenhausmanagement : Strategien, Konzepte, Methoden
112
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
50
Management der Notaufnahme : Patientenorientierung und optimale Ressourcennutzung als strategischer Erfolgsfaktor
33
The handbook of organizational culture and climate
30
Risikomanagement : Kosten-/Nutzen-basierte Entscheidungen im Krankenhaus
26
Zukunft der Krankenhausversorgung : Qualität, Wettbewerb und neue Steuerungsansätze im DRG-System
22
Controlling : ein Managementinstrument für die erfolgreiche Steuerung von Gesundheitsbetrieben
21
The Oxford handbook of the Italian economy since unification : [papers ... presented at a conference held in Rome in October 2011]
21
Modern analysis of customer surveys : with applications using R
19
Stato o mercato?
19
Information systems : crossroads for organization, management, accounting and engineering : ItAIS: the Italian Association for Information Systems
17
Risorse per lo sviluppo : [studi contenuti ... il Convegno "Risorse per lo Sviluppo"], Torino, 29 - 30 novembre 1985
17
Tradition kommunizieren : das Handbuch der Heritage Communication ; wie Unternehmen ihre Wurzeln und Werte professionell vermitteln
17
Enron and world finance : a case study in ethics
16
Ricerche quantitative per la politica economica 1997 : Convegno Banca d'Italia - CIDE, Perugia, 6 - 8 novembre 1997
16
The Oxford handbook of organizational identity
16
Case studies and conversations
15
Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
15
Organizational identity in practice
15
Zukunftsorientierter Wandel im Krankenhausmanagement : Outsourcing, IT-Nutzenpotenziale, Kooperationsformen, Change Management
15
Aktuelle Managementstrategien zur Erweiterung der Erlösbasis von Krankenhäusern : mit innovativen Versorgungsansätzen zur Erlösoptimierung
14
Banche italiane : un'industria al bivio ; mercati, consumatori, governance
14
Dienstleistungsmanagement im Krankenhaus ; 1
14
Economie locali, modelli di agglomerazione e apertura internazionale : nuove ricerche della Banca d'Itali sullo sviluppo territoriale ; atti del convegno Bologna, 20 novembre 2003, Facoltà e Dipartimento di Scienze Statistiche dell'Università degli Studi
14
L' intervento dello stato nell'economia italiana : continuità e cambiamenti (1922 - 1956) ; [relazioni presentate al Convegno di studi su "Intervento pubblico, dirigismo e programmazione economica in Italia: continuità e cambiamenti (1922 - 1956)", tenutosi ... Pisa il 4 - 5 settembre 2008]
14
Local economies and internationalization in Italy : papers presented at the conference held in Bologna, 20 November 2003 ; Univ. of Bologna, Faculty and Department of Statistics
14
Concorrenza, mercato e crescita in Italia : il lungo periodo
13
Führung und Management im Krankenhaus
13
Istituzioni e governo dell'economia
13
The Oxford handbook of the Italian economy since unification
13
Arbeitskulturen im Wandel : der Mensch in der New Work Culture
12
Beteiligungsorientierte Unternehmenskultur : Erfolgsfaktoren, Praxisbeispiele und Handlungskonzepte
12
Einführung Unternehmenskultur : Grundlagen, Perspektiven, Konsequenzen
12
Exploring identity : concepts and methods
12
Forms of enterprise in 20th century Italy : boundaries, structures and strategies
12
Patientenorientierung im Krankenhaus
12
Produttività e cambiamento nell'industria italiana : indagini quantitative
12
Ricerche quantitative per la politica economica : Convegno Banca d'Italia - CIDE, Perugia, 15 - 18 dicembre 1999
12
Saving and the accumulation of wealth : essays on Italian household and government saving behavior
12
Service design and service thinking in healthcare and hospital management : theory, concepts, practice
12
more ...
less ...
Source
All
ECONIS (ZBW)
8,382
Showing
1
-
10
of
8,382
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The w-HEALTHQUAL : a measurement scale for analyzing
patients
' satisfaction with primary healthcare
Godoy Caballero, Ana Luisa
;
Murillo Zamorano, Luis Regino
- In:
Global campaigning initiatives for socio-economic …
,
(pp. 108-127)
.
2019
Persistent link: https://www.econbiz.de/10012112355
Saved in:
2
Patientenzufriedenheit und Wartezeiten
Hogan, Barbara
;
Singh, Manoj
;
Rasche, Christoph
- In:
Management der Notaufnahme : Patientenorientierung und …
,
(pp. 298-307)
.
2011
Persistent link: https://www.econbiz.de/10008825428
Saved in:
3
Das Vertrauen von stationären PatientInnen in Krankenhäusern : die Planung einer explorativen Studie
Hessenkamp, Vanessa
- In:
Qualitative Marktforschung : Konzepte - Methoden - Analysen
,
(pp. 863-882)
.
2007
Persistent link: https://www.econbiz.de/10003485650
Saved in:
4
Patients
relationship management : the role of patient knowledge
Barić, Filip
-
2020
Persistent link: https://www.econbiz.de/10012601686
Saved in:
5
Example of good clinical practice at national memorial
hospital
in Vukovar
Aleksijević, Agneza
;
Aleksijević, Marko
-
2020
Persistent link: https://www.econbiz.de/10012601700
Saved in:
6
Incivility, empathy, and ethical work climate among
hospital
staff in Israel : a study within the framework of moral disengagement theory
Itzkovich, Yariv
;
Dolev, Niva
- In:
Contemporary perspectives in corporate social …
,
(pp. 223-253)
.
2018
Persistent link: https://www.econbiz.de/10011776438
Saved in:
7
Making sense of an organisational crisis : the experiences of
hospital
employees working during the SARS outbreak
Arnold, Stewart
- In:
Advances in organisational psychology
,
(pp. 221-247)
.
2007
Persistent link: https://www.econbiz.de/10003737362
Saved in:
8
A case-study in the functioning of social systems as a defence against anxiety : a report on a study of the nursing service of a general
hospital
Menzies, Isabel E. P.
-
2008
Persistent link: https://www.econbiz.de/10003716776
Saved in:
9
Service innovation by patient-centric innovation processes
Vetterli, Christophe
;
Scherrer, Corinne
- In:
Service design and service thinking in healthcare and …
,
(pp. 55-67)
.
2019
Persistent link: https://www.econbiz.de/10012000008
Saved in:
10
Service design empowering innovative communities within healthcare : applying service design visualisation to facilitate collaborative sense-making and shared decision-making in ho...
Bailey, Stuart G.
;
Bell, Karen L.
;
Hartung, Hans
- In:
Service design and service thinking in healthcare and …
,
(pp. 137-153)
.
2019
Persistent link: https://www.econbiz.de/10012000056
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
