Narrow search
Showing 1 - 10 of 11,026
Cover Image
Towards service system governance : leveraging service system grammar to empower value co-creation
Puehl, Stefan - In: The science of service systems, (pp. 207-229). 2011
Persistent link: https://www.econbiz.de/10009127304
Cover Image
Users as sources of radical service innovation : a closer look into opportunities for integrating service lead users in service development
Skiba, Florian; Herstatt, Cornelius - In: Practice-based innovation : insights, applications and …, (pp. 233-253). 2011
Persistent link: https://www.econbiz.de/10009356150
Cover Image
Customer integration in service innovation
Edvardsson, Bo; Gustafsson, Anders; Kristensson, Per; … - In: The handbook of innovation and services : a …, (pp. 301-317). 2010
Persistent link: https://www.econbiz.de/10003953576
Cover Image
Dienstleistungsmärkte zielgruppenorientiert bearbeiten
Haller, Sabine - 2013
Persistent link: https://www.econbiz.de/10010239139
Cover Image
Customer-driven value co-creation in service networks
Kwan, Stephen K.; Yuan, Soe-Tsyr - In: The science of service systems, (pp. 189-206). 2011
Persistent link: https://www.econbiz.de/10009127305
Cover Image
Managerial practices of co-creation and psychosocial work outcomes
Gjerald, Olga; Furunes, Trude - In: Tourism employment in Nordic countries : trends, …, (pp. 213-234). 2020
This chapter contributes to knowledge about managerial practices related to co-creation and how these practices are connected to psychosocial work outcomes. The analysis identifies six particular practices that managers in different service companies apply to their work, these are: (1)...
Persistent link: https://www.econbiz.de/10012292473
Cover Image
Service Design in einer digitalisierten Omnikanalwelt : von Kundenreisen und der Möglichkeit zu scheitern
Schöler, Andreas - In: Praxisbeispiele der Digitalisierung : Trends, Best …, (pp. 211-233). 2022
Persistent link: https://www.econbiz.de/10013429129
Cover Image
Seeking a sustainable competitive advantage in periods of economic recession for SMEs and entrepreneurs : the role of value co-creation and customer trust in the service provider
Revilla-Camacho, María-Ángeles; Cossío-Silva, … - In: Entrepreneurship, innovation and economic crisis : …, (pp. 69-76). 2014
Persistent link: https://www.econbiz.de/10010212195
Cover Image
Co-creation of value in IT service processes using semantic MediaWiki
Schmidt, Rainer; Dengler, Frank; Kieninger, Axel - In: Business Process Management Workshops : BPM 2009 …, (pp. 255-265). 2010
Persistent link: https://www.econbiz.de/10003954204
Cover Image
Die Integrationsqualität von Dienstleistungskunden und ihre Auswirkungen auf den Anbieter
Büttgen, Marion - In: Dienstleistungsmarketing : Impulse für Forschung und …, (pp. 141-167). 2004
Persistent link: https://www.econbiz.de/10002767899