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~type_genre:"Aufsatz im Buch"
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Willcocks, Leslie
43
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18
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16
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15
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14
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Weinberg, Peter
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12
Krcmar, Helmut
12
Rottman, Joseph W.
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11
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10
Terlutter, Ralf
10
Thomas, Oliver
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9
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Handbook of consumer psychology
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Corporate Shared Services : Bereitstellung von Dienstleistungen im Konzern
30
The Routledge companion to consumer behavior
28
IT-Outsourcing in der Praxis : Strategien, Projektmanagement, Wirtschaftlichkeit
26
Transformative consumer research for personal and collective well-being
26
Outsourcing und Insourcing in der Finanzwirtschaft
21
Information systems outsourcing : enduring themes, new perspectives and global challenges ; with 71 tables
20
Outsourcing management for supply chain operations and logistics services
20
Product experience
20
Services in global value chains : manufacturing-related services
20
Global outsourcing strategies : an international reference on effective outsourcing relationships
19
Zielgruppen im Konsumentenmarketing : Segmentierungsansätze - Trends - Umsetzung
19
The evolution of brands : from signals of quality to storehouses of trust
18
Handbook of brand relationships
17
Information systems outsourcing : enduring themes, global challenges, and process opportunities
17
Cross-cultural and critical perspectives on brands
16
Innovative and agile contracting for digital transformation and industry 4.0
16
Making IT outsourcing decisions
16
Managing outsourcing relationships
16
Understanding digital industry : proceedings of the Conference on Managing Digital Industry, Technology and Entrepreneurship (CoMDITE 2019), July 10-11, 2019, Bandung, Indonesia
16
Bilanzielle Auslagerung von Pensionsverpflichtungen : Praxishandbuch unter Berücksichtigung arbeits- und steuerrechtlicher sowie bilanzieller und betriebswirtschaftlicher Aspekte
15
Business services in European economic growth
15
Consumer culture theory
15
Consumer-brand relationships : theory and practice
15
Implementing international services : a tailorable method for market assessment, modularization, and process transfer
15
Information systems and outsourcing : studies in theory and practice
15
Konsumentenverhaltensforschung im 21. Jahrhundert : gewidmet Peter Weinberg zum 65. Geburtstag
15
New developments and approaches in consumer behavior research
15
Research handbook on ethical consumption : contemporary research in responsible and sustainable consumer behaviour
15
Social psychology of consumer behavior
15
System dynamics and innovation in food networks 2009 : Proceedings of the 3rd International European Forum on System Dynamics and Innovation in Food Networks, organized by International Center for Food Chain and Network Research, University of Bonn, Germany ; officially endorsed by the EAAE (European Association of Agricultural Economists) ....
15
The Routledge companion to digital consumption
15
The practice of outsourcing : from information systems to BPO and offshoring
15
Advances in National Brand and Private Label Marketing : Fifth International Conference, 2018
14
Advances in National Brand and Private Label Marketing : Ninth International Conference, 2022
14
Global sourcing of services : strategies, issues and challenges
14
Information systems outsourcing : towards sustainable business value
14
Offshoring : causes and consequences at the firm and worker level
14
Outsourcing and offshoring of professional services : business optimization in a global economy
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ECONIS (ZBW)
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1
Understanding consumer reactions to offshore
outsourcing
of customer services
Sharma, Piyush
;
Mathur, Rajiv
;
Dhawan, Abhinav
- In:
Contemporary research in e-branding
,
(pp. 228-240)
.
2009
Persistent link: https://www.econbiz.de/10003778220
Saved in:
2
Increasing productivity in the customer-facing environment
Thurlow, Ian
;
Davies, John
;
Gu, Jia-Yan
;
Bösser, Tom
; …
- In:
Context and semantics for knowledge management : …
,
(pp. 149-170)
.
2011
Persistent link: https://www.econbiz.de/10009542076
Saved in:
3
Digitale Plattformstrategien als Treiber der Dienstleistungsflexibilisierung im Maschinen- und Anlagenbau
Thomas, Oliver
;
Kammler, Friedemann
;
Özcan, Deniz
; …
-
2017
Persistent link: https://www.econbiz.de/10011702379
Saved in:
4
Service Excellence in der Beratung
Hossenfelder, Jörg
- In:
Service Design : innovative Services und exzellente …
,
(pp. 169-185)
.
2017
Persistent link: https://www.econbiz.de/10011735408
Saved in:
5
Vertragsgestaltung mit externen Partnern im Personalmanagement
Kaiser, Uwe
- In:
Outsourcing und Steuerung externer Partner - …
,
(pp. 71-78)
.
2009
Persistent link: https://www.econbiz.de/10003844818
Saved in:
6
Customer service in a marketing and logistics approach
Buła, Piotr
;
Kozieł, Paulina
- In:
The future of management: entrepreneurship, change and …
,
(pp. 233-244)
.
2019
Persistent link: https://www.econbiz.de/10012698758
Saved in:
7
Der Umgang mit Entscheidern/Käufern : eine Typologisierung
Lehment, Thomas
- In:
Die Praxis des Verkaufs : Vertriebssteuerung, …
,
(pp. 93-117)
.
2008
Persistent link: https://www.econbiz.de/10003652237
Saved in:
8
Effects of consumers' mood in a personal sales conversation
Gierl, Heribert
;
Bambauer, Silke
- In:
Advertising and communication : proceedings 4th …
,
(pp. 278-286)
.
2005
Persistent link: https://www.econbiz.de/10003353831
Saved in:
9
Willingness to pay for airline services attributes : microeconometric evidence from a stated preferences choice game
Menezes, Antonio
;
Vieira, José António Cabral
- In:
Issues in economic performance : business, regional and …
,
(pp. 101-113)
.
2009
Persistent link: https://www.econbiz.de/10003849537
Saved in:
10
Nachentscheidungsphase
Stöger, Heidrun
;
Frey, Dieter
;
Rosenstiel, Lutz von
; …
-
2007
Persistent link: https://www.econbiz.de/10003427108
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