//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~type_genre:"Aufsatz in Zeitschrift"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Relationships between process...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Service quality
13,778
Dienstleistungsqualität
13,757
E-commerce
9,182
Electronic Commerce
9,142
Consumer behaviour
8,162
Konsumentenverhalten
8,162
Taiwan
6,808
Online-Handel
6,704
Online retailing
6,703
Customer satisfaction
5,874
Kundenzufriedenheit
5,874
Relationship marketing
4,364
Beziehungsmarketing
4,363
Internet marketing
1,996
Online-Marketing
1,995
Quality management
1,826
Qualitätsmanagement
1,824
USA
1,824
United States
1,823
Internet
1,817
Social web
1,750
Social Web
1,749
Financial audit
1,695
Wirtschaftsprüfung
1,695
Einzelhandel
1,603
Retail trade
1,603
China
1,404
Hospital
1,259
Krankenhaus
1,259
Confidence
1,153
Vertrauen
1,151
Viral marketing
1,145
Virales Marketing
1,145
Theory
1,081
Theorie
1,080
Health care
1,019
Gesundheitsversorgung
1,012
Customer service
993
Kundenservice
992
Hotel industry
986
more ...
less ...
Online availability
All
Undetermined
13,065
Free
2,731
Type of publication
All
Article
32,075
Book / Working Paper
260
Type of publication (narrower categories)
All
Aufsatz in Zeitschrift
Article in journal
32,335
Aufsatz im Buch
5,607
Book section
5,607
Graue Literatur
5,352
Non-commercial literature
5,352
Working Paper
3,692
Arbeitspapier
3,366
Hochschulschrift
1,884
Collection of articles of several authors
1,514
Sammelwerk
1,514
Thesis
1,444
Aufsatzsammlung
871
Konferenzschrift
707
Case study
704
Fallstudie
704
Amtsdruckschrift
516
Government document
516
Conference paper
377
Konferenzbeitrag
377
Conference proceedings
372
Dissertation u.a. Prüfungsschriften
291
Lehrbuch
234
Bibliografie enthalten
212
Bibliography included
212
Article
198
Textbook
190
Statistik
178
Statistics
145
Collection of articles written by one author
128
Sammlung
128
Ratgeber
116
Guidebook
109
Handbook
107
Handbuch
107
Glossar enthalten
81
Glossary included
81
Reprint
72
Bibliografie
71
Forschungsbericht
71
more ...
less ...
Language
All
English
31,345
German
754
French
95
Spanish
48
Italian
26
Russian
22
Dutch
6
Swedish
6
Hungarian
5
Polish
5
Portuguese
5
Finnish
3
Croatian
3
Romanian
3
Serbian
3
Bulgarian
2
Kazakh
2
Slovak
2
Arabic
1
Bosnian
1
Czech
1
Danish
1
Vietnamese
1
more ...
less ...
Author
All
Liu, Jin-tan
48
Mattila, Anna S.
45
Prybutok, Victor R.
43
Han, Heesup
42
Chang, Hung-hao
36
Law, Chun Hung Roberts
35
Alt, Rainer
32
Prentice, Catherine
32
Dwivedi, Yogesh Kumar
30
Shen, Chung-hua
30
Yang, Chih-Hai
30
Lee, Cheng F.
27
McColl-Kennedy, Janet R.
27
Shahin, Arash
27
Cheng, T. C. E.
26
Walsh, Gianfranco
25
Wirtz, Bernd W.
25
Huang, Tai-hsin
24
Lee, Tzong-ru
24
Chen, Ching-fu
23
Chiu, Yung-ho
23
Fu, Tsu-tan
23
Schive, Chi
23
Sparks, Beverley
23
Chou, Shin-yi
22
Edvardsson, Bo
22
Khare, Arpita
22
Smith, Alan D.
22
Svensson, Göran
22
Wong, IpKin Anthony
22
Balaji, M. S.
21
Benbasat, Izak
21
Chang, Tsangyao
21
Siciliani, Luigi
21
Verhoef, Peter C.
21
Chen, Tser-yieth
20
Hammitt, James K.
20
Hudetz, Kai
20
Kim, Woo Gon
20
Sharma, Piyush
20
more ...
less ...
Institution
All
Europäische Kommission
27
Taiwan
9
Taiwan / Overall Planning Department
5
OECD / Committee for Information, Computer and Communications Policy / Working Party on Information Security and Privacy
3
Europäischer Wirtschafts- und Sozialausschuss
2
OECD
2
OEEC / Directorate for Science, Technology and Industry
2
ANZMAC Conference <2019, Wellington>
1
Air Transport Research Society
1
Asia-Australasian Regional Conference M-Business, E-Commerce and the Impact of Broadband on Regional Development and Business Prospects <2003, Perth, Western Australia>
1
Australian and New Zealand Marketing Academy
1
BKK Dachverband
1
Brookings Institution
1
Centre for Co-operation with Non-Members
1
Conference "Opportunities and Challenges Post Recent Financial Crisis" <2013, Taipei>
1
Conference on East Asian Finance <2012, Taipeh>
1
Conference on Electronic Commerce <11, 2010, Cambridge, Mass.>
1
Conference on Electronic Commerce <12, 2011, San José, Calif.>
1
Conference on Electronic Commerce <9, 2008, Chicago, Ill.>
1
Conference on the Tax Treatment of Non-Profit Organizations <1991, Taipeh>
1
Deutschland / Bundesministerium für Wirtschaft und Energie
1
Deutschland / Deutscher Bundestag
1
Deutschland / Deutscher Bundestag / Ausschuss für Bildung, Wissenschaft, Forschung, Technologie und Technikfolgenabschätzung
1
EC <10, 2009, Stanford, Calif.>
1
Ecole Nationale Supérieure des Télécommunications de Bretagne <Brest, Finistère>
1
Fachhochschule Nordwestschweiz
1
Federal Reserve Bank of New York
1
Guo li Tai wan shi fan da xue
1
Hochschule für Wirtschaft FHNW / Institut für Wirtschaftsinformatik
1
Industrial Development Organization / Secretariat
1
Institut Francais des Relations Internationales
1
International Conference on Electronic Commerce and Intellectual Property <1999, Genf>
1
International Trade Centre
1
International Workshop on E-Business <6, 2007, Montréal>
1
MWV Medizinisch Wissenschaftliche Verlagsges. mbH & Co. KG
1
Nihon-Bōeki-Shinkōkai / Overseas Research Department
1
Nomura Research Institute
1
OECD / Committee on Consumer Policy
1
OECD / Committee on Information, Computer and Communications Policy / Working Party on Telecommunication and Information Services Policies
1
OECD / Committee on Information, Computer and Communications Policy / Working Party on the Information Economy
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
721
Journal of business research : JBR
564
International journal of hospitality management
510
The service industries journal
412
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
289
Tourism management : research, policies, practice
254
The journal of services marketing
237
Electronic commerce research
228
International journal of contemporary hospitality management
211
Zi you zhong guo zhi gong ye
211
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
201
Management science : journal of the Institute for Operations Research and the Management Sciences
197
Journal of air transport management
189
Journal of travel and tourism marketing
189
Technological forecasting & social change : an international journal
187
Applied economics
186
Journal of hospitality marketing & management
185
Industrial marketing management : the international journal for industrial and high-tech firms
183
Auditing : a journal of practice & theory
176
International journal of production economics
171
European journal of operational research : EJOR
166
Cogent business & management
164
Review of Pacific Basin financial markets and policies
162
Information systems and e-business management : ISeB
161
Journal of internet commerce
160
International journal of business information systems : IJBIS
158
Services marketing quarterly
148
International journal of electronic marketing and retailing : IJEMR
147
Information systems research : ISR
144
Service business
142
Asia Pacific journal of marketing and logistics
139
International journal of production research
137
The TQM journal : the international review of organizational improvement
134
Journal of electronic commerce research : JECR
129
International journal of e-business research : an official publication of the Information Resources Management Association
125
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
125
Journal of retailing
125
International journal of quality & reliability management
122
International journal of electronic business
120
International journal of services and operations management
120
more ...
less ...
Source
All
ECONIS (ZBW)
32,335
Showing
1
-
10
of
32,335
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Understanding post-adoption behaviors of e-service users in the context of online travel services
Li, Hongxiu
;
Liu, Yong
- In:
Information & management : the internat. journal of …
51
(
2014
)
8
,
pp. 1043-1052
Persistent link: https://www.econbiz.de/10010466467
Saved in:
2
Functional quality and hedonic quality : a study of the dimensions of e-service quality in online travel agencies
Bernardo, Merce
;
Marimon, Frederic
;
Alonso-Almeida, …
- In:
Information & management : the internat. journal of …
49
(
2012
)
7/8
,
pp. 342-347
Persistent link: https://www.econbiz.de/10009696207
Saved in:
3
Online travel purchasing : a literature review
Amaro, Suzanne
;
Duarte, Paulo
- In:
Journal of travel and tourism marketing
30
(
2013
)
7/8
,
pp. 755-785
Persistent link: https://www.econbiz.de/10010246264
Saved in:
4
Impacts of quality certification on online reviews and pricing strategies in the hospitality industry
Sutherland, Ian
;
Sim, Youngseok
;
Lee, Seul Ki
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012435926
Saved in:
5
Understanding the WOM behaviour of e-service users : an empirical study in online travel services
Li, Hongxiu
;
Suomi, Reima
- In:
International journal of networking and virtual …
16
(
2016
)
3
,
pp. 221-235
Persistent link: https://www.econbiz.de/10011654293
Saved in:
6
Chinese customers' evaluation of travel website quality : a decision-tree analysis
Sun, Ping
;
Cárdenas, David A.
;
Harrill, Rich
- In:
Journal of hospitality marketing & management
25
(
2016
)
3/4
,
pp. 476-497
Persistent link: https://www.econbiz.de/10011499274
Saved in:
7
The evolution of expectations of and attitudes toward online travel agencies over time
Ha, Hong Youl
;
Janda, Swinder
- In:
Journal of travel and tourism marketing
33
(
2016
)
7/9
,
pp. 966-980
Persistent link: https://www.econbiz.de/10011627393
Saved in:
8
Developing inter-organizational relationships with online travel agencies (OTAs) and the hotel industry
Yin, Cherry Huang
;
Goh, Edmund
;
Law, Chun Hung Roberts
- In:
Journal of travel and tourism marketing
36
(
2019
)
4
,
pp. 428-442
Persistent link: https://www.econbiz.de/10012179417
Saved in:
9
The influence of the assessment of internet websites offering tourist services on the manner of purchase of holiday packages
Szopiński, Tomasz
- In:
Economic research
30
(
2017
)
1,2
,
pp. 1655-1668
Persistent link: https://www.econbiz.de/10012224887
Saved in:
10
The influence of website quality dimensions on e-purchasing behaviour and e-loyalty : a comparative study of Egyptian travel agents and hotels
Abou-Shouk, Mohamed A.
;
Khalifa, Gamal S.
- In:
Journal of travel and tourism marketing
34
(
2017
)
4/6
,
pp. 608-623
Persistent link: https://www.econbiz.de/10011729156
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->