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~type_genre:"Aufsatz in Zeitschrift"
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A service quality evaluation m...
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Service quality
13,779
Dienstleistungsqualität
13,758
Tourism industry
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Tourismuswirtschaft
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Customer satisfaction
5,496
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866
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865
Gesundheitswesen
818
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818
Product quality
814
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814
service quality
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Han, Heesup
69
Apergēs, Nikolaos
46
Mattila, Anna S.
40
Prybutok, Victor R.
39
Law, Chun Hung Roberts
38
Papapetrou, Evangelia
37
Prentice, Catherine
37
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29
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28
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Hondroyiannis, George B.
26
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24
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Tsionas, Efthymios G.
24
Jang, Soocheong
23
Edvardsson, Bo
22
Gursoy, Dogan
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Louri, Helen
22
Okumus, Fevzi
22
Tsakloglou, Panos O.
22
Drogalas, George
21
Liarnkobas, Panagiōtēs
21
Pazarskis, Michail
21
Siciliani, Luigi
21
So, Kevin Kam Fung
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Alexiou, Constantinos
20
Lazaretu, Sophia M.
20
Lee, Jin-soo
20
Su, LuJun
20
Asteriou, Dimitrios
19
Gil Saura, Irene
19
Katranidēs, Stylianos D.
19
Kim, Woo Gon
19
Knechel, W. Robert
19
Kouretas, Georgios P.
19
Sharma, Piyush
19
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Europäische Kommission
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OECD
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Australian and New Zealand Marketing Academy
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Banque de France / Direction des Entreprises
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Barbados / Ministry of Tourism and International Transport (Tourism)
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Centr Razvitija <Moskau>
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Conference "The Crisis in the Euro Area" <2013, Athen>
1
Ethnikē Trapeza tēs Hellados
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Eurasia Business and Economics Society
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European Economics and Finance Society
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Europäischer Ausschuss der Regionen
1
Griechenland / Hypurgeion Oikonomikōn
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International Association for Tourism Economics
1
International Conference on Advances in Global Optimization: Methods and Applications <5, 2007, Myconos>
1
International Conference on Economics, Politics and Ethics in the Light of the Intellectual Inheritance of Ancient Athens <2010, Delphi>
1
International Scientific Conference Rethinking of Education and Training in Tourism <2002, Zagreb>
1
Kenya Institute for Public Policy Research and Analysis
1
QUIS <11, 2009, Wolfsburg>
1
QUIS <13, 2013, Karlstad>
1
Schweiz / Staatssekretariat für Wirtschaft
1
Sveučilište u Zagrebu / Katedra za Turizam
1
Trade and Industrial Policy Strategies <Johannesburg>
1
Világgazdasági Kutató Intézet
1
Wirtschafts- und Sozialwissenschaftliches Institut / Tarifarchiv
1
World Conference on the Measurement of the Economic Impact of Tourism <1999, Nizza>
1
World Tourism Organization
1
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Tourism management : research, policies, practice
648
International journal of hospitality management
512
Tourism management perspectives : TMP
376
Tourism economics : the business and finance of tourism and recreation
368
Journal of retailing and consumer services
351
The service industries journal
343
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
315
Journal of business research : JBR
296
Journal of travel and tourism marketing
289
International journal of contemporary hospitality management
287
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
233
Tourism analysis : an interdisciplinary tourism & hospitality journal
226
The journal of services marketing
215
Journal of hospitality marketing & management
188
Tourism planning & development
181
Auditing : a journal of practice & theory
173
Journal of air transport management
162
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
159
The TQM journal : the international review of organizational improvement
142
Services marketing quarterly
141
European research studies
130
Spudai / University of Piraeus : journal of economics and business
127
Service business
123
Cogent business & management
122
International journal of quality & reliability management
119
Applied economics
116
International journal of quality and service sciences
113
International journal of productivity and quality management : IJPQM
109
International journal of services and operations management
109
Economic bulletin
107
Journal of service research : JSR
103
Health care management review : HCM review
101
Journal of hospitality and tourism insights
97
Journal of service management
94
Quality management journal : QMJ
94
The accounting review : a publication of the American Accounting Association
94
Total quality management & business excellence
94
Tourism review
92
Tourism and hospitality research : THR
89
Economics of education review
88
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ECONIS (ZBW)
24,460
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1
The role of sea-based adventure experiences in tourists’ satisfaction and behavioral intentions
Triantafillidou, Amalia
;
Petala, Zinovia
- In:
Journal of travel and tourism marketing
33
(
2016
),
pp. 67-87
Persistent link: https://www.econbiz.de/10011485021
Saved in:
2
Understanding the effects of market orientation and e-marketing on service performance
Tsiotsou, Rodoula H.
;
Vlachopoulou, Maria
- In:
Marketing intelligence & planning
29
(
2011
)
2
,
pp. 141-155
Persistent link: https://www.econbiz.de/10009156912
Saved in:
3
Designing a mathematical model for indicators of service quality in the tourism industry based on SERVQUAL and Rembrandt methods
Yazdi, Amir Karbassi
- In:
International journal of productivity and quality …
15
(
2015
)
4
,
pp. 511-527
Persistent link: https://www.econbiz.de/10011376598
Saved in:
4
How to stimulate employment growth in the Greek hotel industry
Beneki, Christina C.
;
Rerres, Kyriakos
;
Chionēs, Dionysios
- In:
Tourism economics : the business and finance of tourism …
22
(
2016
)
5
,
pp. 865-883
Persistent link: https://www.econbiz.de/10011646164
Saved in:
5
The role of digital marketing in tourism businesses : an empirical investigation in
Greece
Velentza, Anastasia
;
Metaxas, Theodore
- In:
Businesses
3
(
2023
)
2
,
pp. 272-292
introduction of innovative sales and marketing technologies. As the tourism industry in
Greece
faces significant challenges and …
Persistent link: https://www.econbiz.de/10014413868
Saved in:
6
Measuring the level of satisfaction with respect to the quality of services provided by the local tourist destination in Mashhad, Iran
Saberifar, Rostam
;
Chatterjee, Uday
;
Bhunia, Gouri Sankar
- In:
SocioEconomic challenges : SEC
3
(
2019
)
1
,
pp. 64-71
Persistent link: https://www.econbiz.de/10012114907
Saved in:
7
Modeling perceived quality, customer satisfaction and orobability of guest returning to the destination
Popovic, Olivera Blagojevic
;
Nikic, Vinko
;
Bulatovic, Iva
; …
- In:
Montenegrin journal of economics
14
(
2018
)
1
,
pp. 69-78
Persistent link: https://www.econbiz.de/10012264306
Saved in:
8
Drivers of service productivity in the hospitality industry : a customer perspective
Ha Thu Nguyen
;
Anh Thi Tu Le
;
Truong Trong Hoang
- In:
International journal of productivity and quality …
39
(
2023
)
4
,
pp. 464-489
Persistent link: https://www.econbiz.de/10014364110
Saved in:
9
Determinants of customer experience management and its impact on experience quality in the tourism industry in India
Bhatt, Vimal Kamleshkumar
;
Sharma, Bhuvanesh Kumar
- In:
International journal of business and globalisation : IJBG
30
(
2022
)
1
,
pp. 14-25
Persistent link: https://www.econbiz.de/10013193931
Saved in:
10
Strategic quadrants and service quality : tourist satisfaction in Portugal
Panchapakesan Padma
- In:
Quality management journal : QMJ
23
(
2016
)
2
,
pp. 57-70
Persistent link: https://www.econbiz.de/10011486815
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