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Management ethics
Bowie, Norman E.
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2005
Persistent link: https://www.econbiz.de/10001902040
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Principles of total quality
Omachonu, Vincent K.
;
Ross, Joel E.
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2004
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3. ed.
Persistent link: https://www.econbiz.de/10001671508
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CRM unplugged : releasing CRM's strategic value
Bligh, Philip
;
Turk, Douglas
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2004
Persistent link: https://www.econbiz.de/10001830101
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4
Simpli-Flying : optimizing the airline business model
Taneja, Nawal K.
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2004
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Repr. 2005
Persistent link: https://www.econbiz.de/10001880248
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Winning behavior : what the smartest, most successful companies do differently
Bacon, Terry R.
;
Pugh, David G.
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2003
Persistent link: https://www.econbiz.de/10001783172
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Marketing : an introduction
Masterson, Rosalind
;
Pickton, David
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2004
Persistent link: https://www.econbiz.de/10001783831
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7
Human-centered e-business
Khosla, Rajiv
;
Damiani, Ernesto
;
Grosky, William
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2003
Persistent link: https://www.econbiz.de/10001787059
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Fundamentals of customer-focused management : competing through service
John, Joby
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2003
Persistent link: https://www.econbiz.de/10001791138
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9
Implementing strategic change : tools for transforming an organization
Hoisington, Steven H.
;
Vaneswaran, S. A.
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2005
Persistent link: https://www.econbiz.de/10002213988
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Quality management : creating and sustaining organizational effectiveness
Summers, Donna C. S.
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2005
Persistent link: https://www.econbiz.de/10002144251
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