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Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
46
Effektives Customer Relationship Management : Instrumente - Einführungskonzepte - Organisation
40
Handbuch Kundenbindungsmanagement : Strategien und Instrumente für ein erfolgreiches CRM
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Grundlagen des CRM : Strategie, Geschäftsprozesse und IT-Unterstützung
27
Ökonomische Dynamik in Zentraleuropa : Innovation, Strukturwandel, Umwelt und Finanzarchitektur ; Annual Meeting of the Austrian Economic Association (NOeG) - 2006 ; NOeG 2006 May, 5th - 6th, 2006
26
Effektives Customer Relationship Management : Instrumente, Einführungskonzepte, Organisation
24
Investment performance measurement : evaluating and presenting results
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Advertising and communication : proceedings 4th International Conference on Research in Advertising (ICORIA), Saarland University, June 2 - 4, 2005, Saarbruecken
21
Business performance measurement : unifying theories and integrating practice
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Customer Relationship Management : the ultimate guide to efficient use of CRM
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Sozialforschung im Internet : Methodologie und Praxis der Online-Befragung
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Customer Relationship Management : neue CRM-Best-Practice-Fallstudien und -Konzepte zu Prozessen, Organisation, Mitarbeiterführung und Technologie
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Customer-centric marketing strategies : tools for building organizational performance
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International handbook of practice-based performance management
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The internationalisation strategies of small-country firms : the Australian experience of globalisation
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Handbook of research on customer equity in marketing
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Kundenbeziehungen im Dienstleistungsbereich
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Kundenorientierte Unternehmensführung : Kundenorientierung - Kundenzufriedenheit - Kundenbindung
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Kundenorientierung im Touristikmanagement
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Management von Kundenbeziehungen : Perspektiven - Analysen - Strategien - Instrumente : Manfred Bruhn zum 60. Geburtstag
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Business performance measurement and management : new contexts, themes and challenges
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Contributed papers
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Sustaining prosperity : [this book is based upon the April 2005 Economic and Social Outlook Conference, ..., organised jointly by the Melbourne Institute of Applied Economic and Social Research at the University of Melbourne ...]
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East European transition and EU enlargement : a quantitative approach ; with 105 tables
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Handbook of research on customer engagement
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Leading from the north : rethinking Northern Australia development
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Performance management : multidisciplinary perspectives
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Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
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Applied quantitative finance
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Contesting the Australian way : states, markets and civil society
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Kundenabwanderung : Früherkennung, Prävention, Kundenrückgewinnung ; mit erfolgreichen Praxisbeispielen aus verschiedenen Branchen
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Online-Forschung 2007 : Grundlagen und Fallstudien
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Tax administration in the 21st century : [the Fourth International Conference on Tax Administration to be held by ATAX]
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Customer engagement : contemporary issues and challenges
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Essays on port economics
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Fundamentals of marketing research ; Vol. 2
14
How to succeed in the digital age : strategies from 17 top managers
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Neuere Theorien und Methoden in den Wirtschafts- und Sozialwissenschaften des Landbaus : 54. Jahrestagung der Gesellschaft für Wirtschafts- und Sozialwissenschaften des Landbaues e. V. vom 17. bis 19. September 2014
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Erfolgsfaktor Emotionalisierung : wie Unternehmen die Herzen der Kunden gewinnen
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1
Relationships in marketing and optimal control
Fruchter, Gila E.
- In:
Models and methods in economics and management science …
,
(pp. 95-106)
.
2014
Persistent link: https://www.econbiz.de/10011551847
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2
Kundenbindung im Industriegütermarketing
Backhaus, Klaus
;
Baumeister, Cordelia
;
Koch, Matthias
; …
- In:
Handbuch Kundenbindungsmanagement : Strategien und …
,
(pp. 215-248)
.
2008
Persistent link: https://www.econbiz.de/10003597710
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3
Networking for greater industrial productivity
Rußwurm, Siegfried
- In:
How to succeed in the digital age : strategies from 17 …
,
(pp. 233-243)
.
2014
Persistent link: https://www.econbiz.de/10010341214
Saved in:
4
Industrielle Produktion und Kundennähe : ein Widerspruch?
Boutellier, Roman
- In:
Komplexität und Agilität : steckt die Produktion in …
,
(pp. 37-63)
.
1997
Persistent link: https://www.econbiz.de/10001298737
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5
Engineering Options Analysis (EOA) : applications
De Neufville, Richard
;
Smet, Kim
;
Cardin, Michel-Alexandre
- In:
Decision making under deep uncertainty : from theory to …
,
(pp. 223-252)
.
2019
Persistent link: https://www.econbiz.de/10012022990
Saved in:
6
A comparison of real output and productivity levels in Australian and United States manufacturing, 1970 - 95
Shepherd, William F.
;
Prasada Rao, D. S.
- In:
The Asian economies in the twentieth century
,
(pp. 53-81)
.
2002
Persistent link: https://www.econbiz.de/10001666167
Saved in:
7
New manufacturing : one approach to the knowledge economy
Houghton, John W.
;
Pappas, Nick
;
Sheehan, Peter J.
- In:
China's future in the knowledge economy : engaging the …
,
(pp. 86-105)
.
2002
Persistent link: https://www.econbiz.de/10001760076
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8
An investigation of marketing practice by firm size
Coviello, Nicole E.
;
Brodie, Roderick J.
;
Munro, Hugh J.
-
2008
Persistent link: https://www.econbiz.de/10003729809
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9
Performance excellence : path to integrated management and sustainable success
Kanji, Gopal K.
- In:
Corporate sustainability as a challenge for …
,
(pp. 21-36)
.
2008
Persistent link: https://www.econbiz.de/10003731802
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10
A strategy for building sustainable innovation excellence : a danish study
Dahlgaard-Park, Su Mi
;
Dahlgaard, Jens Jörn
- In:
Corporate sustainability as a challenge for …
,
(pp. 77-94)
.
2008
Persistent link: https://www.econbiz.de/10003731809
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