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The Routledge companion to organizational change
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Practicing organization development : a guide for leading change
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Change Management in der Praxis : Beispiele, Methoden, Instrumente
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Qualitätskonzepte im Personalmanagement : Grundlagen und Fallbeispiele
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Bidrag genom arbete : en antologi
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Managing quality
25
Six Sigma in der Finanzbranche
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Veränderungsprozesse erfolgreich gestalten
25
Handbook of organization development
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Workplace innovation : theory, research and practice
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Change Management Praxisfälle : Veränderungsschwerpunkte Organisation, Team, Individuum
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Excellence in Change : Wege zur strategischen Erneuerung
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CSR und Organisationsentwicklung : die Rolle des Qualitäts- und Changemanagers
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The organization of the future 2 : visions, strategies, and insights on managing in a new era
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Achieving competitive advantage through quality management
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Praxishandbuch Change-Management : Einsatzfelder, Grenzen und Chancen
19
Quality management in food chains : [EAAE Seminar on Quality Management and Quality Assurance in Food Chains held at the Georg-August-University of Goettingen in 2005]
19
The Icfai University Press on change management : people perspectives
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Herausforderung Reorganisation : ein Leitfaden zur Einführung ganzheitlicher Geschäftsmodelle in kleinen und mittleren Unternehmen
18
Nachhaltiges Change Management : interdisziplinäre Fallbeispiele und Perspektiven
18
Innovationsmanagement in der Serviceindustrie : Grundlagen, Praxisbeispiele und Perspektiven
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Preparing for high impact organizational change : experiential learning and practice
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Socio-economic intervention in organizations : the intervener-researcher and the SEAM approach to organizational analysis
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Verkstadsindustrin, lönebildningen och framtiden : en festskrift ; [18 inlägg om framtidens arbetsmarknad, arbetsrätt, ekonomi, kompetens, lönebildning och miljö till VIs 100 °ars jubileum]
17
Routledge companion to leadership and change
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The handbook of innovation and services : a multi-disciplinary perspective
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Business services in European economic growth
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Change management ; Vol. 2
15
Perspectives on change : what academics, consultants and managers really think about change
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Restructuring work and employment in Europe : management change in an era of globalisation
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Strategic organization development : managing change for success
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Managing change
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Privatization through restructuring
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The life cycle of corporate governance
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Veränderungen in Organisationen : Stand und Perspektiven
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At your service? : Comparative perspectives on employment and labour relations in the European private sector services
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Business process transformation
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Change 2.0 : beyond organisational transformation
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1
Performing audits in a service company that is implementing lean and ISO 14001 for environmental sustainability : a case study from Italy
Chiarini, Andrea
;
Cobelli, Nicola
- In:
Embracing Sustainability Management Through Excellence …
,
(pp. 194-199)
.
2024
Persistent link: https://www.econbiz.de/10014584574
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2
Service quality evaluation methods : state and outlook
Urban, Wieslaw
- In:
Proceedings / First International Symposium on Services …
,
(pp. 125-136)
.
2009
Persistent link: https://www.econbiz.de/10003862595
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3
Design for six sigma roadmap overview
Furterer, Sandra L.
- In:
Lean Six Sigma in service : applications and case studies
,
(pp. 61-71)
.
2009
Persistent link: https://www.econbiz.de/10003932811
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4
Effective corporate strategies for implementation of quality management in service organisations : an empirical research study
Saee, John
;
Mahmood, Zahid
- In:
Contemporary corporate strategy : global perspectives
,
(pp. 139-163)
.
2007
Persistent link: https://www.econbiz.de/10003607991
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5
Production and operations management
Van Eeden, Joubert
- In:
Business logistics management : a supply chain perspective
,
(pp. 167-192)
.
2009
Persistent link: https://www.econbiz.de/10003941406
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6
Dienstleistungssteuerung und Qualitätsmanagement mit Hilfe eines web-basierten Lieferantenportals
Arndt, Roland
;
Wiemeyer, Anke
- In:
8. Münsteraner Facility-Management-Tag : [Tagungsband …
,
(pp. 127-139)
.
2010
Persistent link: https://www.econbiz.de/10010416080
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7
Modeling and optimization of complex service delivery systems
Diao, Yixin
;
Heching, Aliza
- In:
Maximizing management performance and quality with …
,
(pp. 33-52)
.
2015
Persistent link: https://www.econbiz.de/10011407888
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8
Qualitätsmanagement und Qualitätsbenchmarking im Dienstleistungsnetzwerk - das Modell touristischer Destinationen
Fuchs, Matthias
;
Weiermair, Klaus
- In:
Dienstleistungsnetzwerke
,
(pp. 425-442)
.
2003
Persistent link: https://www.econbiz.de/10001744314
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9
Qualitätsmanagement in Dienstleistungszentren - konzeptionelle Grundlagen und typenspezifische Ausgestaltung
Meffert, Heribert
;
Birkelbach, Ralf
- In:
Dienstleistungsqualität : Konzepte - Methoden - Erfahrungen
,
(pp. 169-199)
.
2000
Persistent link: https://www.econbiz.de/10001470252
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10
Qualitätsmanagement von Dienstleistungsunternehmen : Herausforderungen aus Sicht der Marketingwissenschaft und -praxis ; (Dialogvortrag)
Bruhn, Manfred
- In:
Marketing im Dialog : neue Herausforderungen an die …
,
(pp. 109-149)
.
1995
Persistent link: https://www.econbiz.de/10001291667
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