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Emotional labor among police o...
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Shirouyehzad, Hadi
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Eric Cuvillier <Firma>
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
Academy of Management journal : AMJ
5
Harvard business review : HBR
5
Critical perspectives on leadership : emotion, toxicity, and dysfunction
4
International journal of services and operations management
4
The service industries journal
4
Europäische Hochschulschriften / 5
3
International journal of productivity and quality management : IJPQM
3
International journal of quality and service sciences
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International journal of services technology and management
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Principles of organizational behavior : the handbook of evidence-based management
3
Qualitative research in organizations and management : an international journal
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Quality management journal : QMJ
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Service Design : innovative Services und exzellente Kundenerlebnisse gestalten
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Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
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Tourism management : research, policies, practice
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World review of entrepreneurship, management and sustainable development
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2
Harvard-Business-Manager : das Wissen der Besten
2
International journal of quality & reliability management
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Journal of air transport management
2
Journal of business case studies
2
Journal of marketing
2
Journal of travel and tourism marketing
2
Knowledge and process management : the journal of corporate transformation ; the official journal of the Institute of Business Process Re-engineering
2
Leadership & organization development journal
2
Leadership as emotional labour : management and the "managed heart"
2
MV Wissenschaft
2
Management research review
2
Neuromarketing : Erkenntnisse der Hirnforschung für Markenführung, Werbung und Verkauf
2
Organisationsentwicklung : Zeitschrift für Unternehmensentwicklung und Change Management
2
Organization : the critical journal of organization, theory and society
2
Premier reference source
2
Public personnel management
2
Research
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Services marketing cases in emerging markets : an asian perspective
2
The journal of applied behavioral science
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World class applications of Six Sigma : [real world examples of success]
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Accounting and finance : journal of the Accounting Association of Australia and New Zealand
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ECONIS (ZBW)
307
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1
Zeit- und Leistungsdruck bei Wissens- und Interaktionsarbeit : neue Steuerungsformen und subjektive Praxis
Dunkel, Wolfgang
;
Kratzer, Nick
-
2016
-
1. Auflage
Persistent link: https://www.econbiz.de/10011418175
Saved in:
2
Wider die Erosion von Qualitätsstandards : Strategien bei Arbeitsüberlastung in der Dienstleistungsindustrie
Oliva, Rogelio
- In:
System Dynamics für die Finanzindustrie : simulieren …
,
(pp. 271-291)
.
2008
Persistent link: https://www.econbiz.de/10003722713
Saved in:
3
The call centre and its many players
Winiecki, Donald J.
- In:
Organization : the critical journal of organization, …
16
(
2009
)
5
,
pp. 705-731
Persistent link: https://www.econbiz.de/10003885480
Saved in:
4
Attain emotional control by understanding what emotions are
Locke, Edwin A.
- In:
Principles of organizational behavior : the handbook of …
,
(pp. 65-82)
.
2023
Persistent link: https://www.econbiz.de/10014285967
Saved in:
5
Visitors' experience, mood and satisfaction in a heritage context: evidence from an interpretation center
Rojas, Carmen de
;
Camarero, Carmen
- In:
Tourism management : research, policies, practice
29
(
2008
)
3
,
pp. 525-537
Persistent link: https://www.econbiz.de/10003696198
Saved in:
6
Institutional logics in
police
performance
indicator development : a comparative case study of Spain and Finland
Rautiainen, Antti
;
Urquía-Grande, Elena
; …
- In:
European accounting review
26
(
2017
)
2
,
pp. 165-191
Persistent link: https://www.econbiz.de/10011704108
Saved in:
7
Auditing and the purification of blame
Skærbæk, Peter
;
Christensen, Mark
- In:
Contemporary accounting research : a journal of the …
32
(
2015
)
3
,
pp. 1263-1284
Persistent link: https://www.econbiz.de/10011398739
Saved in:
8
Organizational learning and reform at the New York City
Police
Department
Sugarman, Barry
- In:
The journal of applied behavioral science
46
(
2010
)
2
,
pp. 157-185
Persistent link: https://www.econbiz.de/10003986130
Saved in:
9
Knowledge management in UK
police
forces
Seba, Ibrahim
;
Rowley, Jennifer
- In:
Journal of knowledge management
14
(
2010
)
4
,
pp. 611-626
Persistent link: https://www.econbiz.de/10008648903
Saved in:
10
Efficiency in continually operating public operations : a case study
Barnum, Christopher
- In:
Public personnel management
40
(
2011
)
4
,
pp. 279-292
Persistent link: https://www.econbiz.de/10009428220
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