Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~type_genre:"Collection of articles of several authors"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The contingent nature of servi...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
USA
8,730
United States
8,460
Theorie
939
Theory
939
Deutschland
702
Germany
688
Welt
652
World
651
Großbritannien
572
EU countries
565
EU-Staaten
565
United Kingdom
557
Japan
498
Kanada
492
Canada
460
International economic relations
420
Internationale Wirtschaftsbeziehungen
420
Europa
412
Europe
329
Wirtschaftspolitik
292
Frankreich
282
France
275
Arbeitsmarkt
261
Australien
239
Australia
232
Regulierung
232
China
230
Labour market
230
Außenwirtschaftspolitik
229
Dienstleistungsqualität
227
Service quality
227
Sozialpolitik
223
Innovation
216
Foreign economic policy
215
Finanzkrise
213
Economic policy
208
Geschichte
205
Financial crisis
201
Regulation
200
Mexiko
197
more ...
less ...
Online availability
All
Undetermined
208
Free
143
Type of publication
All
Book / Working Paper
8,215
Article
883
Journal
5
Type of publication (narrower categories)
All
Collection of articles of several authors
Article in journal
153,320
Aufsatz in Zeitschrift
153,320
Graue Literatur
63,613
Non-commercial literature
63,613
Working Paper
51,779
Arbeitspapier
47,561
Aufsatz im Buch
24,492
Book section
24,492
Hochschulschrift
9,163
Sammelwerk
9,103
Amtsdruckschrift
9,091
Government document
9,091
Thesis
7,355
Konferenzschrift
3,569
Aufsatzsammlung
3,392
Lehrbuch
3,387
Textbook
3,295
Bibliografie enthalten
2,319
Bibliography included
2,319
Case study
2,289
Fallstudie
2,289
Conference proceedings
2,191
Statistik
2,160
Statistics
1,867
Collection of articles written by one author
1,642
Sammlung
1,642
Bibliographie
1,631
Glossar enthalten
1,560
Glossary included
1,560
No longer published / No longer aquired
1,495
Conference paper
1,035
Konferenzbeitrag
1,035
Dissertation u.a. Prüfungsschriften
973
Bibliografie
892
Reprint
858
Article
776
Biografie
646
Rezension
643
Mehrbändiges Werk
634
more ...
less ...
Language
All
English
8,360
German
570
Spanish
113
French
79
Italian
65
Russian
38
Polish
10
Portuguese
5
Czech
3
Undetermined
3
Hungarian
2
Korean
2
Dutch
2
Swedish
2
Danish
1
Finnish
1
Norwegian
1
Romanian
1
Ukrainian
1
Chinese
1
more ...
less ...
Author
All
Wise, David A.
26
Fabozzi, Frank J.
23
Crew, Michael A.
20
Libecap, Gary D.
18
Aaron, Henry J.
16
Litan, Robert E.
16
Bennett, James T.
15
Blanpain, Roger
15
Kaufman, George G.
14
Freeman, Richard B.
13
Mitchell, Olivia S.
13
Feldstein, Martin S.
12
Himmelberg, Robert F.
12
Samuels, Warren J.
12
Auerbach, Alan J.
10
Shoven, John B.
10
White, Lawrence J.
10
Audretsch, David B.
9
Bergsten, Carl Fred
9
Blair, Roger D.
9
Dorn, James A.
9
Paludi, Michele Antoinette
9
Schwartz, Robert A.
9
Slemrod, Joel
9
Wood, John Cunningham
9
Barfield, Claude E.
8
Danziger, Sheldon
8
Kosters, Marvin H.
8
Link, Albert N.
8
Quigley, John M.
8
Salisbury, Dallas L.
8
Walker, Charls Edward
8
Weintraub, Sidney
8
Acs, Zoltán J.
7
Anderson, Terry Lee
7
Becker, William E.
7
Bishop, John A.
7
Blank, Rebecca M.
7
Card, David E.
7
Fuchita, Yasuyuki
7
more ...
less ...
Institution
All
National Bureau of Economic Research
130
Brookings Institution
78
Practising Law Institute <New York, NY>
54
Russell Sage Foundation
48
National Tax Association
42
W. E. Upjohn Institute for Employment Research <Kalamazoo, Mich.>
42
American Enterprise Institute for Public Policy Research
28
Resources for the Future, Inc.
23
OECD
22
Federal Reserve Bank of St. Louis
18
University of Michigan / Department of Economics
18
Cato Institute
17
Federal Reserve Bank of New York
17
John M. Olin Institute for Employment Practice and Policy
16
Council on Foreign Relations
15
Federal Reserve Bank of Chicago
15
Lincoln Institute of Land Policy
14
Industrial Relations Research Association
13
Urban Institute <Washington, DC>
13
Conference on Research in Income and Wealth
12
Federal Reserve Bank of Boston
12
Wharton School / Pension Research Council
12
American Assembly
11
American Marketing Association
11
Committee on Continuing Professional Education
11
Independent Institute
11
Institute for International Economics <Washington, DC>
11
Center for Strategic and International Studies
10
Employee Benefit Research Institute <Washington, DC> / Education and Research Fund
10
Library of Congress / Congressional Research Service
10
Center for Policy Research <Washington, DC>
9
Fraser Institute
9
National Academy of Social Insurance <Washington, DC>
9
Purdue University
9
USA / Bureau of the Census
9
Federal Reserve Bank of Kansas City
8
Frank J. Fabozzi Associates <New Hope, Pa.>
8
Harvard Graduate School of Business Administration
8
Hochschulrektorenkonferenz
8
Institut Naučnoj Informacii po Obščestvennym Naukam <Moskau>
8
more ...
less ...
Published in...
All
Economic issues, problems and perspectives
91
A National Bureau of Economic Research conference report
60
The antitrust bulletin : the journal of American and foreign antitrust and trade regulation
41
Business issues, competition and entrepreneurship
34
National tax journal
31
A National Bureau of Economic Research project report
30
Journal of labor research
30
Conference Board report
29
AEI studies
28
Energy science, engineering and technology
28
Trade issues, policies and laws
27
Agriculture issues and policies
26
American political, economic, and security issues
25
Health affairs : at the intersection of health, health care, and policy
25
Opposing viewpoints series
25
Edward Elgar E-Book Archive
22
Energy policies, politics and prices
22
The journal of real estate finance and economics
22
Topics in regulatory economics and policy series : TREP
22
Financial institutions and services
21
An Elgar reference collection
20
America in the 21st century: political and economic issues
18
Monthly labor review : MLR
18
Global economic studies
17
Studies in income and wealth
17
The electricity journal
17
Hoover Institution Press publication
16
Inquiry : a journal of health care organization, provision and financing
16
Review / Federal Reserve Bank of St. Louis
16
The annals of the American Academy of Political and Social Science
16
Contemporary policy issues
15
Review of industrial organization : RIO
15
Advances in the study of entrepreneurship, innovation, and economic growth : a research annual
14
Bulletin of comparative labour relations
14
Government procedures and operations
14
Industrial marketing management : the international journal for industrial and high-tech firms
14
National Bureau of Economic Research conference report
14
Premier reference source
14
Industrial Relations Research Association series
13
Journal of business research : JBR
13
more ...
less ...
Source
All
ECONIS (ZBW)
9,103
Showing
1
-
10
of
9,103
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
"New perspectives on customer experience in service recovery"
Mandl, Leonhard
-
2017
Persistent link: https://www.econbiz.de/10011782523
Saved in:
2
Kundenmanagement als Erfolgsfaktor : Grundlagen des Tourismusmarketing
Hinterhuber, Hans H.
(
ed.
);
Bieger, Thomas
(
contributor
)
-
2004
Persistent link: https://www.econbiz.de/10001810504
Saved in:
3
Understanding customers' decision-making, perceptions, and evaluations in the customer journey
Sarikaya, Serkan
-
2019
Persistent link: https://www.econbiz.de/10012105262
Saved in:
4
Service Design : innovative Services und exzellente Kundenerlebnisse gestalten
Gouthier, Matthias
(
ed.
)
-
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
-
2017
-
1. Auflage
Persistent link: https://www.econbiz.de/10011709816
Saved in:
5
Service Design : innovative Services und exzellente Kundenerlebnisse gestalten
Gouthier, Matthias
(
ed.
)
-
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
-
2017
-
1. Auflage
" „Design Doing" wird -- Management Summary -- 1. Die Potentiale von Design Thinking im
Kundenservice
-- 1.1 Design Thinking zur …
Persistent link: https://www.econbiz.de/10011924068
Saved in:
6
Relationship-Marketing
Bodenstein, Gerhard
(
ed.
);
Zühlsdorf, Anke
(
contributor
)
-
1997
Persistent link: https://www.econbiz.de/10000653032
Saved in:
7
Consumer behavior in the age of digitization and big data : selected essays
Niemann, Antje
-
2016
Persistent link: https://www.econbiz.de/10011686853
Saved in:
8
After Sales Service : Geschäftsbeziehungen profitabel gestalten
Pepels, Werner
(
ed.
);
Blümelhuber, Christian
(
contributor
)
-
2007
-
2., erw. Aufl.
Persistent link: https://www.econbiz.de/10003438732
Saved in:
9
Managing expectations : explaining and influencing post-purchase evaluations and return intentions in online retailing
Hellemann, Niklas Jan
-
2017
Persistent link: https://www.econbiz.de/10011705406
Saved in:
10
Erfolgskonzepte im Tourismus II : Finanzierung -
Kundenzufriedenheit
- Content-Management
Bieger, Thomas
(
contributor
);
Pechlaner, Harald
(
contributor
)
-
2003
-
[1. Aufl]
Persistent link: https://www.econbiz.de/10001763774
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
