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Customer satisfaction
84
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1
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1
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1
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Challenges in Securities Markets Regulation: Investor Protection and Corporate Governance <Veranstaltung> <2014, Madrid>
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1
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1
Contagion and Spillovers – New Insights from the Crisis <Veranstaltung> <2010, Wien>
1
Do We Need Central Bank Digital Currency?: Economics, Technology and Institutions <Veranstaltung> <2018, Mailand>
1
Duale Hochschule Baden-Württemberg Mannheim
1
Duisenberg School of Finance <Amsterdam>
1
Excellence-in-Service-Konferenz <5., 2015, Koblenz>
1
Fachkongress "Progress in Tourism Research" <3, 2002, Berlin>
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SUERF studies
17
SUERF conference proceedings
5
Wissenschaft & Praxis
5
Premier reference source
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
Edward Elgar E-Book Archive
3
Reihe Dienstleistungsmanagement, Dienstleistungsmarketing
3
Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
2
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Critical explorations
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SpringerLink / Bücher
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Acta oeconomica Pragensia : vědecký časopis Vysoke Školy Ekonomické v Praze
1
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ECONIS (ZBW)
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1
Kundenzufriedenheit
: Konzepte - Methoden - Erfahrungen
Simon, Hermann
(
ed.
);
Homburg, Christian
(
contributor
)
-
1998
-
3., aktualisierte und erw. Aufl.
Persistent link: https://www.econbiz.de/10000666048
Saved in:
2
Gastfreundschaft und Gastlichkeit im Tourismus :
Kundenzufriedenheit
und -bindung mit Hospitality Management
Pechlaner, Harald
(
ed.
);
Kayed, Christian
(
contributor
)
-
2007
Persistent link: https://www.econbiz.de/10003411535
Saved in:
3
Kundenzufriedenheit
: Analyse und Management
Mayer, Horst O.
-
2010
-
1., Aufl.
Persistent link: https://www.econbiz.de/10008860485
Saved in:
4
Selected essays on advertising research and customer relationship management
Schirmer, Nadine Andrea
-
2014
Persistent link: https://www.econbiz.de/10011340453
Saved in:
5
The influence of advisors, advisor-customer relationships, and the financial crisis on satisfaction and retention of retail banking customers : three empirical studies
Lange, Konstantin
-
2015
Persistent link: https://www.econbiz.de/10010478556
Saved in:
6
Grundlagen des After Sales Marketing
Pepels, Werner
(
ed.
);
Ammann, Paul
(
contributor
)
-
2014
-
3., aktualisierte u. erw. Aufl.
Persistent link: https://www.econbiz.de/10010457275
Saved in:
7
Survey-Feedback in internationalen Organisationen : affektive Einflüsse auf organisationale Einstellungen
Hausmann, Natascha
-
2015
Persistent link: https://www.econbiz.de/10011494882
Saved in:
8
Special issue on user experience in e-business environments
Georgiadis, Christos K.
(
contributor
)
-
2013
Persistent link: https://www.econbiz.de/10009742922
Saved in:
9
Kundenzufriedenheit
und
Kundenbindung
als strategische Zielgrößen im Marketing
Drees, Norbert
(
ed.
);
Schiller, Sören
(
contributor
); …
-
2008
Persistent link: https://www.econbiz.de/10013424799
Saved in:
10
From customer retention to a holistic stakeholder management system : living a vision
Huber, Margit
(
ed.
);
O'Gorman, Susanne
(
contributor
)
-
2008
Persistent link: https://www.econbiz.de/10014008635
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