Grundlagen des After Sales Marketing
mit Beitr. von Paul A. Ammann ...
| Year of publication: |
2014 ; 3., aktualisierte u. erw. Aufl.
|
|---|---|
| Other Persons: | Pepels, Werner (ed.) ; Ammann, Paul (contributor) |
| Published in: |
Handbuch Kundendienstmanagement ; Bd. 1
|
| Publisher: |
Düsseldorf : Symposion Publishing |
| Subject: | Kundenservice | Customer service | Kundenbindung | Customer retention | Kundenzufriedenheit | Customer satisfaction | Messung | Measurement | Nachkaufmarketing |
| Description of contents: | Description [deposit.dnb.de] |
| Published items: |
10 hits in ECONIS - Online Catalogue of the ZBW
|
| Extent: | 323 S. 230 mm x 160 mm, 637 g |
|---|---|
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Sammelwerk ; Collection of articles of several authors |
| Language: | German |
| Notes: | Enth. 10 Beitr. In der Vorlage auch als 1. Aufl. bezeichnet |
| ISBN: | 3-86329-648-6 ; 978-3-86329-648-3 |
| Classification: | Marketing |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010457275