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Consumer anger: a label in sea...
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Consumer behaviour
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Springer Fachmedien Wiesbaden
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Legends in consumer behavior
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ECONIS (ZBW)
392
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Managing expectations : explaining and influencing post-purchase evaluations and return intentions in online retailing
Hellemann, Niklas Jan
-
2017
Persistent link: https://www.econbiz.de/10011705406
Saved in:
2
Understanding customers' decision-making, perceptions, and evaluations in the customer journey
Sarikaya, Serkan
-
2019
Persistent link: https://www.econbiz.de/10012105262
Saved in:
3
A change for good : changing consumerism through habits, motivation, and support
Herziger, Atar
-
2017
Persistent link: https://www.econbiz.de/10011861476
Saved in:
4
Consumer resistance to innovations : essays on antecedents, manifestations and ways of overcoming it
Hietschold, Nadine
-
2017
Persistent link: https://www.econbiz.de/10011886542
Saved in:
5
"New perspectives on customer experience in service recovery"
Mandl, Leonhard
-
2017
Persistent link: https://www.econbiz.de/10011782523
Saved in:
6
Customer reactions to frontline employee
emotion
authenticity : an empirical investigation of boundary conditions
Lechner, Andreas
-
2019
Persistent link: https://www.econbiz.de/10012024687
Saved in:
7
Emotions in service recovery encounters
Jerger, Christina
-
2017
Persistent link: https://www.econbiz.de/10011731104
Saved in:
8
Essays on modeling product returns and durable goods secondary markets
Shulman, Jeffrey D.
-
2006
Persistent link: https://www.econbiz.de/10003946503
Saved in:
9
Consumer behavior in the age of digitization and big data : selected essays
Niemann, Antje
-
2016
Persistent link: https://www.econbiz.de/10011686853
Saved in:
10
Essays on the economics of electronic commerce
Luo, Jifeng
-
2008
Persistent link: https://www.econbiz.de/10011573251
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