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The American economic review
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The Cato journal : an interdisciplinary journal of public policy analysis
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Journal of labor economics
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Municipal finance journal : the state and local financing and municipal securities advisor
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Understanding digital industry : proceedings of the Conference on Managing Digital Industry, Technology and Entrepreneurship (CoMDITE 2019), July 10-11, 2019, Bandung, Indonesia
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Industrial marketing management : the international journal for industrial and high-tech firms
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The TQM journal : the international review of organizational improvement
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Energy reports
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International journal of economics and financial issues : IJEFI
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The journal of risk and insurance : the journal of the American Risk and Insurance Association
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ILR review : the journal of work and policy
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Insights in the economics of aging
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The international review of retail, distribution and consumer research
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American economic journal : a journal of the American Economic Association
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International journal of quality and service sciences
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Journal of financial and quantitative analysis : JFQA
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Research in the decision sciences for global business : best papers from the 2013 annual conference
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Research in transportation economics
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The practice and theory of automated timetabling : [this special volume comprises revised versions of a selection of the papers that were presented at the 9th International Conference on the Practice and Theory of Automated Timetabling (PATAT) in Belfast between 10th and 13th August 2010]
7
Inflation dynamics and monetary policy : a symposium sponsored by The Federal Reserve Bank of Kansas City, Jackson Hole, Wyo., Aug. 27 - 29, 2015
6
Interdisciplinary management research XVI ; 1
6
International journal of production economics
6
Proceedings of the 2017 Euro-Asia Conference on Environment and CSR: Tourism, Society and Education Session ; Part 1
6
Review of environmental economics and policy
6
Business process management journal
5
Development, Growth and Finance of Organizations from an Eastern European Context : the 2015 Griffiths School of Management Annual Conference on Business, Entrepreneurship and Ethics (GSMAC)
5
Journal of business ethics : JOBE
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Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
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Journal of policy modeling : JPMOD ; a social science forum of world issues
5
Ordoliberalism, law and the rule of economics
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Proceedings of the 5th International Conference on Economic Management and Green Development
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Proceedings of the IWEMB 2019 : Third International Workshop on Entrepreneurship in Electronic and Mobile Business : Vestfold, Norway, September 30-October 1, 2019
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Review / Federal Reserve Bank of St. Louis
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Telecommunications policy : the international journal of digital economy, data sciences and new media
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The International trade journal
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Advances in National Brand and Private Label Marketing : 10th International Conference, 2023
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Agrarian economy and rural development : realities and perspectives for Romania : 7th edition of the International Symposium
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Business horizons
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ECONIS (ZBW)
1,036
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1
The significance of guest satisfaction measuring methods in the hotel sector
Horváth, Gergely
-
2020
Persistent link: https://www.econbiz.de/10012601617
Saved in:
2
Designing Facebook publications focused on hotel customer experience : how to improve brand attitude and booking intention
Gómez-Suárez, Mónica
;
Veloso, Mónica
- In:
Brand, Label, and Product Intelligence : Second …
,
(pp. 247-258)
.
2022
Persistent link: https://www.econbiz.de/10013338086
Saved in:
3
Balancing short-term gains and long-term success in lodging : the role of customer satisfaction and price in hotel profitability model
Demydyuk, Ganna V.
;
Carlbäck, Mats
- In:
Tourism economics : the business and finance of tourism …
30
(
2024
)
4
,
pp. 844-875
Persistent link: https://www.econbiz.de/10014580960
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4
Exploring relevant factors influencing guests' satisfaction : case study - 4* and 5* hotels in Mamaia Resort
Negrușa, Adina Letiția
;
Chifu, Ioan Cristian
;
Bode, …
- In:
Remodelling Businesses for Sustainable Development : …
,
(pp. 85-101)
.
2023
Persistent link: https://www.econbiz.de/10013536144
Saved in:
5
The financial impact of loyalty programs in the hotel industry : a social exchange theory perspective
Lee, Johnny JiungYee
;
Capella, Michael L.
;
Taylor, …
- In:
Journal of business research : JBR
67
(
2014
)
10
,
pp. 2139-2146
Persistent link: https://www.econbiz.de/10010400098
Saved in:
6
The influence of the Covid-19 pandemic on social media engagement of luxury hotels
Gómez-Suárez, Mónica
;
Veloso, Mónica
;
Quinones, Myriam
- In:
Advances in National Brand and Private Label Marketing …
,
(pp. 134-141)
.
2023
Persistent link: https://www.econbiz.de/10014289852
Saved in:
7
Antecedents of continuous usage intention of mobile banking services from the perspective of DeLone and McLean model of information system success
Al-Ghazali, Basheer Mohammed
;
Rasli, Amran Md
;
Bin …
- In:
International journal of economics and financial issues …
5
(
2015
)
1
,
pp. 13-21
Persistent link: https://www.econbiz.de/10011660617
Saved in:
8
Customer relationship management and customer satisfaction : the mediating role of relationship quality
Santouridis, Ilias
;
Veraki, Androniki
- In:
Total quality management & business excellence : an …
28
(
2017
)
10
,
pp. 1122-1133
Persistent link: https://www.econbiz.de/10011778120
Saved in:
9
The revitalising effect of ISO 9001 on dissatisfied customers
Petnji Yaya, Luc Honore
;
Marimon, Frederic
;
Casadesús, …
- In:
Total quality management & business excellence : an …
25
(
2014
)
8
,
pp. 856-864
Persistent link: https://www.econbiz.de/10010393804
Saved in:
10
Moderating role of "consumer characteristics" in the influence of customer satisfaction on loyalty
M. S. Mahrinasari
;
Pandjaitan, Dorothy Haratua Rouly
- In:
The future opportunities and challenges of business in …
,
(pp. 205-209)
.
2020
Persistent link: https://www.econbiz.de/10012311274
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