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1
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Academy of Management journal : AMJ
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Harvard business review : HBR
5
Cases on sustainable human resources management in the Middle East and Asia
4
Critical perspectives on leadership : emotion, toxicity, and dysfunction
4
Harvard-Business-Manager : das Wissen der Besten
4
Administrative science quarterly : ASQ ; dedicated to advancing the understanding of administration through empirical investigation and theoretical analysis
3
Employee relations
3
Industrial marketing management : the international journal for industrial and high-tech firms
3
International journal of production economics
3
ROI in action casebook
3
The new employer-employee relationship
3
Advances in developing human resources : ADHR
2
Diskussionspapiere aus der Fakultät für Sozialwissenschaft, Ruhr-Universität Bochum
2
Economic studies in inequality, social exclusion and well-being
2
Journal of business and psychology
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Journal of business ethics : JOBE
2
Journal of marketing
2
Journal of organizational change management
2
Kompetenz : Festschrift - Prof. Dr. John Erpenbeck zum 70. Geburstag
2
Leadership as emotional labour : management and the "managed heart"
2
Long range planning : LRP ; international journal of strategic management
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Management learning : the journal for managerial and organizational learning
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Neuromarketing : Erkenntnisse der Hirnforschung für Markenführung, Werbung und Verkauf
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Organisationsentwicklung : Zeitschrift für Unternehmensentwicklung und Change Management
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Organization : the critical journal of organization, theory and society
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Principles of organizational behavior : the handbook of evidence-based management
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Schriftenreihe Innovative betriebswirtschaftliche Forschung und Praxis
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Tourism management : research, policies, practice
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Business administration education : changes in management and leadership strategies
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Capitalizing on creativity at work : fostering the implementation of creative ideas in organizations
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ECONIS (ZBW)
293
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1
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293
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1
The antecedents and consequences of service climate in G2B e-government service providers : a case study of China
Wang, Dongyuan
;
Men, Zirui
;
Ge, Hong
;
Feng, Yuqiang
-
2013
Persistent link: https://www.econbiz.de/10010188919
Saved in:
2
The personification of the service labour process and the rise of soft skills : a French case study
Bailly, Franck
;
Léné, Alexandre
- In:
Employee relations
35
(
2013
)
1
,
pp. 79-97
Persistent link: https://www.econbiz.de/10009750065
Saved in:
3
Erfolgsfaktor Emotionen : Ziele sicher erreichen mit Soft Skills
Panse, Winfried
;
Wilmsdorff, Holger von
-
2010
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003926983
Saved in:
4
Handling mix of emotions and culture : experiences and insights from two Estonian prisons
Reino, Anne
;
Tolmats, Elina
- In:
Management theory and practice: synergy in …
,
(pp. 191-209)
.
2007
Persistent link: https://www.econbiz.de/10003526062
Saved in:
5
Chameleonic or consistent? : a multilevel investigation of emotional labor variability and self-monitoring
Scott, Brent A.
;
Barnes, Christopher M.
;
Wagner, David T.
- In:
Academy of Management journal : AMJ
55
(
2012
)
4
,
pp. 905-926
Persistent link: https://www.econbiz.de/10009625396
Saved in:
6
The passion for knowledge : implications for its transfer
Sié, Laurent
;
Yakhlef, Ali
- In:
Knowledge and process management : the journal of …
20
(
2013
)
1
,
pp. 12-20
Persistent link: https://www.econbiz.de/10009722850
Saved in:
7
Das Dienstleistungsgeschehen als Zusammenspiel von Unternehmen, Kunden und Fachkräften : Qualität durch Kooperation
Dunkel, Wolfgang
;
Afting, Matthias
;
Koch, Carolyn
- In:
Mit Dienstleistungen die Zukunft gestalten : [Impulse …
,
(pp. 141-150)
.
2011
Persistent link: https://www.econbiz.de/10008903855
Saved in:
8
Human relations : interpersonal job-oriented skills
DuBrin, Andrew J.
-
2009
-
10. ed., internat. ed.
Persistent link: https://www.econbiz.de/10003684234
Saved in:
9
Erfolgreiche Mitarbeiterführung durch soziale Kompetenz : eine praxisbezogene Anleitung
Hintz, Asmus J.
-
2018
-
4., aktualisierte und erweiterte Auflage
Persistent link: https://www.econbiz.de/10011740048
Saved in:
10
The impact of executive coaching on self-efficacy related to management soft-skills
Baron, Louis
;
Morin, Lucie
- In:
Leadership & organization development journal
31
(
2010
)
1
,
pp. 18-38
Persistent link: https://www.econbiz.de/10003996985
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