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Dienstleistungsqualität
3
Instandhaltung
3
Iran
3
Maintenance policy
3
Service quality
3
AHP approach
2
AHP-Verfahren
2
Bergbau
2
Hotel industry
2
Hotellerie
2
Mining
2
Quality management
2
Qualitätsmanagement
2
Airline
1
Airport
1
Beziehungsmarketing
1
China
1
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1
Computernetz
1
Customer satisfaction
1
DMG
1
Data envelopment analysis
1
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1
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Esfahan
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Flexible manufacturing system
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Flexibles Fertigungssystem
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1
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1
Kundenzufriedenheit
1
Kurdistan
1
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1
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Article
8
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Fallstudie
Article in journal
105
Aufsatz in Zeitschrift
105
research-article
19
Case study
8
Article
1
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English
8
Author
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Shahin, Arash
8
Shirouyehzad, Hadi
3
Pourjavad, Ehsan
2
Aryanezhad, Mir-Bahador
1
Azar, Mahmoud Ahmadi
1
Dabestani, Reza
1
Isfahani, Noushin Ghofrani
1
Janatyan, Nasibeh
1
Lotfi, Farhad Hosseinzadeh
1
Nasirzaheh, Nahid
1
Pourhamidi, Masoud
1
Tabatabaei, Seyed Akbar Nilipour
1
Zairi, Mohamed
1
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Published in...
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International journal of productivity and quality management : IJPQM
2
International journal of services and operations management
2
International journal of applied management science
1
International journal of business innovation and research
1
International journal of logistics systems and management
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
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1
Kano model : a dynamic approach for classifying and prioritising requirements of airline travellers with three case studies on international airlines
Shahin, Arash
;
Zairi, Mohamed
- In:
Total quality management & business excellence : an …
20
(
2009
)
9/10
,
pp. 1003-1028
Persistent link: https://www.econbiz.de/10003921608
Saved in:
2
Optimum maintenance strategy : a case study in the mining industry
Shahin, Arash
;
Shirouyehzad, Hadi
;
Pourjavad, Ehsan
- In:
International journal of services and operations management
12
(
2012
)
3
,
pp. 368-386
Persistent link: https://www.econbiz.de/10009574589
Saved in:
3
A DEA approach for comparative analysis of service quality dimensions with a case study in hotel industry
Shirouyehzad, Hadi
;
Lotfi, Farhad Hosseinzadeh
;
Shahin, …
- In:
International journal of services and operations management
12
(
2012
)
3
,
pp. 289-308
Persistent link: https://www.econbiz.de/10009574594
Saved in:
4
Selecting optimum maintenance strategy by analytic network process with a case study in the mining industry
Shahin, Arash
;
Pourjavad, Ehsan
;
Shirouyehzad, Hadi
- In:
International journal of productivity and quality …
10
(
2012
)
4
,
pp. 464-483
Persistent link: https://www.econbiz.de/10009659797
Saved in:
5
Proposing and analysing a model for the influence of outsourcing on organisational agility with a case study in a manufacturing company
Shahin, Arash
;
Azar, Mahmoud Ahmadi
- In:
International journal of logistics systems and management
14
(
2013
)
1
,
pp. 55-72
Persistent link: https://www.econbiz.de/10009704228
Saved in:
6
Determining appropriate maintenance strategy based on decision making grid, Sigma level, and process capability index : with a case study in a steel company
Shahin, Arash
;
Isfahani, Noushin Ghofrani
;
Tabatabaei, …
- In:
International journal of applied management science
5
(
2013
)
3
,
pp. 265-280
Persistent link: https://www.econbiz.de/10010201113
Saved in:
7
Service quality robust design : with a case study in airport services
Shahin, Arash
;
Janatyan, Nasibeh
;
Nasirzaheh, Nahid
- In:
International journal of productivity and quality …
9
(
2012
)
3
,
pp. 404-421
Persistent link: https://www.econbiz.de/10009513322
Saved in:
8
Service TRIZ : an approach for service quality design ; with a case study in the hospitality industry
Shahin, Arash
;
Pourhamidi, Masoud
- In:
International journal of business innovation and research
5
(
2011
)
4
,
pp. 291-308
Persistent link: https://www.econbiz.de/10009389045
Saved in:
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