About the author -- Acknowledgements -- Foreword -- Aretail truths -- Some things never change -- Getting technology to work for you -- Understanding your demographics -- Starting to use social media and PR -- Presenting products andservices online -- The checkout journey -- Make your brand your...

This book "examines Lean opportunities from the viewpoint of retail strategy, merchandise management, and store and distribution operations, and provides a holistic, systematic approach for identifying and eliminating non-value-added activities. The Lean techniques presented can be applied to...