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"This reference source provides research on emerging methods for innovative service design and delivery, examining how growing customer expectations and global competition has influenced this industry by featuring quality factors, marketing tools, and the effects of consumer behavior"--
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a temporal lens by focusing on the role of time and its various implications for research. When a phenomenon occurs …
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Introduction -- Brand identity and brand image -- Brand associations -- Brand personality -- Brand authenticity -- Perceived brand differentiation -- Attitudes toward the brand -- Experiential consumption with brands -- Consumers' emotions toward the brand -- Attachment to the brand --...
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""This book examines the application of present-day customer relationship management within the retail industry. It also explores in-depth merchandiser knowledge as well as the methods behind positive retailer-consumer relationships"--Provided by publisher"--
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need of the hour : need of the hour / Kethan manyam, KOSHYS institute of management studies, India -- Green consumer …, Sanatan Dharma College, Ambala Cantt, India -- The green consumer behaviour / Vannie Naidoo, University of KwaZulu - Natal …, South Africa, Rahul Verma, Delhi University, India -- Analyzing the impact of green marketing strategies on the financial …
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