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Quality, export and domestic market performance : the case of pharmaceutical firms in Iran
Dadfar, Hossein; Dahlgaard, Jens Jörn; Afazeli, Siamack; … - In: Total quality management & business excellence : an … 26 (2015) 9/10, pp. 938-957
Persistent link: https://www.econbiz.de/10011440740
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Total quality management practices and performance outcomes in Spanish service companies
Jaca, Carmen; Psomas, Evangelos - In: Total quality management & business excellence : an … 26 (2015) 9/10, pp. 958-970
Persistent link: https://www.econbiz.de/10011440752
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The effect of collaboration quality on collaboration performance : empirical evidence from manufacturing SMEs in the Republic of Korea
Lee, Yongseol; Cho, Insu; Park, Heejun - In: Total quality management & business excellence : an … 26 (2015) 9/10, pp. 986-1001
Persistent link: https://www.econbiz.de/10011440773
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Bringing Kaizen to the classroom : lessons learned in an Operations Management course
Suárez-Barraza, Manuel F.; Rodríguez-González, … - In: Total quality management & business excellence : an … 26 (2015) 9/10, pp. 1002-1016
Persistent link: https://www.econbiz.de/10011440781
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Medical tourism service quality : finally some empirical findings
Noor Hazilah Abd Manaf; Hussin, Husnayati; Jahn Kassim, … - In: Total quality management & business excellence : an … 26 (2015) 9/10, pp. 1017-1028
Persistent link: https://www.econbiz.de/10011440785
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Total productive maintenance in support processes : an enabler for operation excellence
Andersson, Roy; Manfredsson, Peter; Lantz, Björn - In: Total quality management & business excellence : an … 26 (2015) 9/10, pp. 1042-1055
Persistent link: https://www.econbiz.de/10011440796
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Do quality costs still matter?
Raßfeld, Colin; Behmer, Falk; Dürlich, Marie; Jochem, … - In: Total quality management & business excellence : an … 26 (2015) 9/10, pp. 1071-1082
Persistent link: https://www.econbiz.de/10011440804
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Does outcome quality matter? : an investigation in the context of banking services in an emerging market
Jain, Sonali; Jain, Sanjay K. - In: The journal of consumer marketing 32 (2015) 5, pp. 341-355
Persistent link: https://www.econbiz.de/10011480640
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Do Russian firms need ISO certification for exporting?
Golikova, Viktorija V.; Kuznetsov, Boris - 2014 - First draft
We present some preliminary empirical results on impact of international certification on export behavior of Russian manufacturing firms. Our research is motivated, first, by the fact that little is known about the impact of ISO certification on the performance of Russian firms and, second, by...
Persistent link: https://www.econbiz.de/10011486663
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A trust model of cloud computing based on quality of service
Manuel, Paul - In: Mathematics in business management : [International …, (pp. 281-292). 2015
Persistent link: https://www.econbiz.de/10011488429