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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
12
Journal of econometrics
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The TQM journal : the international review of organizational improvement
9
International journal of economics and financial issues : IJEFI
6
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
5
The international review of retail, distribution and consumer research
5
Understanding digital industry : proceedings of the Conference on Managing Digital Industry, Technology and Entrepreneurship (CoMDITE 2019), July 10-11, 2019, Bandung, Indonesia
5
Advances in analytics and applications
4
Business process management journal
4
International journal of quality and service sciences
4
Research in transportation economics
4
Supply Management Research : aktuelle Forschungsergebnisse 2016
4
Conference proceedings trends in business communication 2016
3
Corporate Practices: Policies, Methodologies, and Insights in Organizational Management : International Conference on Entrepreneurship and the Economy in an Era of Uncertainty 2023
3
Forum Mergers & Acquisitions 2014 : Beiträge aus rechts- und wirtschaftswissenschaftlicher Sicht ; [Konferenzbeiträge ... 3. Fachsymposiums "Mergers & Acquisitions im Spannungsfeld der Rechts- und Wirtschaftswissenschaften - aktuelle Erkenntnisse aus Forschung und Praxis" ; am 29.11.2013 ... in Düsseldorf]
3
Interdisciplinary management research XVI ; 1
3
Journal of service theory and practice
3
Managing learning organization in industry 4.0 : proceedings of the International Seminar and Conference on Learning Organization (ISCLO 2019), Bandung, Indonesia, October 9-10, 2019
3
Proceedings of the IWEMB 2019 : Third International Workshop on Entrepreneurship in Electronic and Mobile Business : Vestfold, Norway, September 30-October 1, 2019
3
Public sector accountants and quantum leap : how far we can survive in Industrial Revolution 4.0? : proceedings of the 1st International Conference on Public Sector Accounting (ICOPSA 2019), October 29-30, 2019, Jakarta, Indonesia
3
South Asian journal of management : SAJM
3
8. Münsteraner Facility-Management-Tag : [Tagungsband ... Termin: 9. November 2010, Ort: Messe- und Congress-Centrum Halle Münsterland, Münster]
2
Brand, Label, and Product Intelligence : Second International Conference, COBLI 2021
2
Controller Agenda 2017 : Trends und Best Practices ; [Tagungsband zum 28. Stuttgarter Controller-Forum ; am 23. und 24. September 2014 im Haus der Wirtschaft in Stuttgart]
2
Development, Growth and Finance of Organizations from an Eastern European Context : the 2015 Griffiths School of Management Annual Conference on Business, Entrepreneurship and Ethics (GSMAC)
2
Econometric theory
2
Embracing diversity in organisations : 7th International OFEL Conference on Governance, Management and Entrepreneurship : 5th - 6th April 2019, Dubrovnik, Croatia
2
Emerging markets, finance and trade : EMFT
2
Eurasian economic perspectives : proceedings of the 26th and 27th Eurasia Business and Economics Society Conferences
2
Interdisciplinary management research XVI ; 2
2
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
2
Journal of accounting & economics
2
Journal of economic development
2
Journal of family business strategy
2
Journal of financial services marketing : JFSM
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Journal of industrial engineering and management : JIEM
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Journal of marketing management : MM
2
Journal of purchasing and supply management
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Proceedings of the 5th International Conference on Economic Management and Green Development
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The future opportunities and challenges of business in digital era 4.0 : proceedings of the 2nd International Conference on Economics, Business and Entrepreneurship (ICEBE 2019), Bandar Lampung, Indonesia, 1 November, 2019
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1
Quality evaluation of group-buy websites
Yu, Zhuoxi
;
Wu, Yanqing
;
Zhao, Zhiwen
- In:
Journal of electronic commerce in organizations : the …
14
(
2016
)
1
,
pp. 1-10
Persistent link: https://www.econbiz.de/10011529129
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2
Antecedents of continuous usage intention of mobile banking services from the perspective of DeLone and McLean model of information system success
Al-Ghazali, Basheer Mohammed
;
Rasli, Amran Md
;
Bin …
- In:
International journal of economics and financial issues …
5
(
2015
)
1
,
pp. 13-21
Persistent link: https://www.econbiz.de/10011660617
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3
Credit risk management and customer satisfaction in tier-one deposits money banks : evidence from Nigeria
Danjuma, Ibrahim
;
Kola, Ibrahim Abdullateef
;
Magaji, …
- In:
International journal of economics and financial issues …
6
(
2016
)
3
,
pp. 225-230
Persistent link: https://www.econbiz.de/10011781597
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4
Customer relationship management and customer satisfaction : the mediating role of relationship quality
Santouridis, Ilias
;
Veraki, Androniki
- In:
Total quality management & business excellence : an …
28
(
2017
)
10
,
pp. 1122-1133
Persistent link: https://www.econbiz.de/10011778120
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5
Jokes in the store and its effects on customer satisfaction
Söderlund, Magnus
;
Oikarinen, Eeva-Liisa
;
Heikka, …
- In:
The international review of retail, distribution and …
27
(
2017
)
3
,
pp. 260-283
Persistent link: https://www.econbiz.de/10011741613
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6
The impact of emotional intelligence on customer satisfaction and repeat buying behavior among young consumers : an assessment of the moderating role of dental health consciousness
Bhalerao, Hemangi
;
Sharma, Kiran
- In:
South Asian journal of management : SAJM
24
(
2017
)
4
,
pp. 88-108
Persistent link: https://www.econbiz.de/10011888104
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7
The revitalising effect of ISO 9001 on dissatisfied customers
Petnji Yaya, Luc Honore
;
Marimon, Frederic
;
Casadesús, …
- In:
Total quality management & business excellence : an …
25
(
2014
)
8
,
pp. 856-864
Persistent link: https://www.econbiz.de/10010393804
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8
Which incremental innovations should we offer? : comparing importance-performance analysis with improvement-gaps analysis
Tontini, Gerson
;
Picolo, Jaime Dagostim
;
Silveira, Amélia
- In:
Total quality management & business excellence : an …
25
(
2014
)
7
,
pp. 705-719
Persistent link: https://www.econbiz.de/10010393834
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9
Moderating role of "consumer characteristics" in the influence of customer satisfaction on loyalty
M. S. Mahrinasari
;
Pandjaitan, Dorothy Haratua Rouly
- In:
The future opportunities and challenges of business in …
,
(pp. 205-209)
.
2020
Persistent link: https://www.econbiz.de/10012311274
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10
Balancing short-term gains and long-term success in lodging : the role of customer satisfaction and price in hotel profitability model
Demydyuk, Ganna V.
;
Carlbäck, Mats
- In:
Tourism economics : the business and finance of tourism …
30
(
2024
)
4
,
pp. 844-875
Persistent link: https://www.econbiz.de/10014580960
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