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Journal of purchasing and supply management
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Industrial marketing management : the international journal for industrial and high-tech firms
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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International journal of economics and financial issues : IJEFI
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Managing learning organization in industry 4.0 : proceedings of the International Seminar and Conference on Learning Organization (ISCLO 2019), Bandung, Indonesia, October 9-10, 2019
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The TQM journal : the international review of organizational improvement
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Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
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International journal of logistics : research and applications
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Corporate Practices: Policies, Methodologies, and Insights in Organizational Management : International Conference on Entrepreneurship and the Economy in an Era of Uncertainty 2023
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Interdisciplinary management research XVI ; 1
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Proceedings of the IWEMB 2019 : Third International Workshop on Entrepreneurship in Electronic and Mobile Business : Vestfold, Norway, September 30-October 1, 2019
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South Asian journal of management : SAJM
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Supply Chain Risk and Innovation Management in "The Next Normal" : Proceedings of the 15th International Conference on Operations and Supply Chain Management
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Supply Management Research : aktuelle Forschungsergebnisse 2022
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The future opportunities and challenges of business in digital era 4.0 : proceedings of the 2nd International Conference on Economics, Business and Entrepreneurship (ICEBE 2019), Bandar Lampung, Indonesia, 1 November, 2019
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Understanding digital industry : proceedings of the Conference on Managing Digital Industry, Technology and Entrepreneurship (CoMDITE 2019), July 10-11, 2019, Bandung, Indonesia
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Adapting to the future : how digitalization shapes sustainable logistics and resilient supply chain management
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Brand, Label, and Product Intelligence : Second International Conference, COBLI 2021
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Digitalization in supply chain management and logistics : smart and digital solutions for an industry 4.0 environment : proceedings of the Hamburg International Conference of Logistics (HICL)
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Embracing diversity in organisations : 7th International OFEL Conference on Governance, Management and Entrepreneurship : 5th - 6th April 2019, Dubrovnik, Croatia
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New Dynamics in Banking and Finance : 5th International Conference on Banking and Finance Perspectives, Famagusta, Cyprus
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ECONIS (ZBW)
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1
Heterogeneity in the quality-satisfaction-loyalty framework
Human, Gert
;
Naudé, Peter
- In:
Industrial marketing management : the international …
43
(
2014
)
6
,
pp. 920-928
Persistent link: https://www.econbiz.de/10010410706
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2
Customer relationship management and customer satisfaction : the mediating role of relationship quality
Santouridis, Ilias
;
Veraki, Androniki
- In:
Total quality management & business excellence : an …
28
(
2017
)
10
,
pp. 1122-1133
Persistent link: https://www.econbiz.de/10011778120
Saved in:
3
Exploring the mediating role of affective and cognitive satisfaction on the effect of service quality on loyalty
Hartono, Markus
;
Raharjo, Hendry
- In:
Total quality management & business excellence : an …
26
(
2015
)
9/10
,
pp. 971-985
Persistent link: https://www.econbiz.de/10011440757
Saved in:
4
Satisfaction by means of satisfaction : an exploration in to the domain of consumer behaviour
Kumar, Brajesh
;
Gogoi, Mintu
- In:
Reinventing management strategies : the design for …
,
(pp. 11-20)
.
2014
Persistent link: https://www.econbiz.de/10010436678
Saved in:
5
Kundenzufriedenheit
als Determinante von Mitarbeiterzufriedenheit im Professional Services Kontext
Frey, Regina Viola
- In:
Aktuelle Beiträge zur Dienstleistungsforschung : [im …
,
(pp. 101-122)
.
2013
Persistent link: https://www.econbiz.de/10010462328
Saved in:
6
The importance of the personal and social benefits for visitors of the Karlovac Advent in determining the level of satisfaction
Vitner Marković, Silvija
;
Varičak, Ivana
;
Cegur …
-
2020
Persistent link: https://www.econbiz.de/10012602521
Saved in:
7
The link of e-servqual & perceived justice of e-recovery to satisfaction & loyalty
Syafrizal, S.
;
Geni, S. L.
- In:
Understanding digital industry : proceedings of the …
,
(pp. 316-319)
.
2020
Persistent link: https://www.econbiz.de/10012226548
Saved in:
8
The impact of trust, satisfaction, and people's pride on purchasing intention in the Indonesian batik sector
Keni, Keni
;
Lerbin, R.
;
Aritonang, R.
;
Pamungkas, Ary Satria
- In:
The future opportunities and challenges of business in …
,
(pp. 44-48)
.
2020
Persistent link: https://www.econbiz.de/10012310715
Saved in:
9
Reconciling internal and external satisfaction through probabilistic graphical models : an empirical study
Musella, Flaminia
;
Guglielmetti Mugion, Roberta
; …
- In:
International journal of quality and service sciences
9
(
2017
)
3/4
,
pp. 347-370
Persistent link: https://www.econbiz.de/10011772125
Saved in:
10
Customer satisfaction in IT Professional Services research
Motogna, Mircea
- In:
Development, Growth and Finance of Organizations from …
,
(pp. 75-99)
.
2017
Persistent link: https://www.econbiz.de/10012221087
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