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Do LTE service customers have different customer loyalty determinants?
Jung, Wonsuk; Kwon, Young-Sun - 2014
This study explores the determinants of customer loyalty in the Korean mobile telecommunications market with the emphasis on customer satisfaction and switching costs as major predictors of customer loyalty. South Korea has now become one of the world’s most leading mobile service markets with...
Persistent link: https://www.econbiz.de/10010395712
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New dimensions of consumer satisfaction and complaining behavior : papers from the Third Annual Conference on Consumer Satisfaction, Dissatisfaction and Complaining Behavior, Chica...
Day, Ralph L. (contributor); Hunt, H. Keith (contributor) - 1979
Persistent link: https://www.econbiz.de/10001414448
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Conceptual and empirical contributions to consumer satisfaction and complaining behavior : papers from the Sixth Annual Conference on Consumer Satisfaction, Dissatisfaction, and Co...
Hunt, H. Keith (contributor); Day, Ralph L. (contributor) - 1982
Persistent link: https://www.econbiz.de/10001420669
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Progress in the competitive agenda in the postal and delivery sector
Crew, Michael A. (contributor);  … - 2009
Persistent link: https://www.econbiz.de/10003785506
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Tourismes et frontières : les actes des Journées Académiques du Tourisme
Caccomo, Jean-Louis (contributor) - 2007
Persistent link: https://www.econbiz.de/10003456260
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Performance measurement for health system improvement
Smith, Peter C. (contributor) - 2010
Persistent link: https://www.econbiz.de/10003918976
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Dienstleistungen für internationale Patienten : Tagungsband zur Konferenz Medizintourismus ; Sankt Augustin 28. September 2007
Juszczak, Jens (ed.) - 2008
Persistent link: https://www.econbiz.de/10003691525