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Do LTE service customers have different customer loyalty determinants?

Jung, Wonsuk; Kwon, Young-Sun - 2014

This study explores the determinants of customer loyalty in the Korean mobile telecommunications market with the … emphasis on customer satisfaction and switching costs as major predictors of customer loyalty. South Korea has now become one … of customer satisfaction and switching costs on customer loyalty, and assesses the difference between 3G and LTE …

Persistent link: https://www.econbiz.de/10010395712

Progress in the competitive agenda in the postal and delivery sector

Crew, Michael A. (contributor); … - 2009

Persistent link: https://www.econbiz.de/10003785506

Reaching out : innovation in Canadian libraries : [74th congress of the International Federation of Library Associations and Institutions (IFLA) held in Quebec City in the summer o...

Lacroix, Yvon-André (ed.) - 2008

Persistent link: https://www.econbiz.de/10003797542

Tourismes et frontières : les actes des Journées Académiques du Tourisme

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Performance measurement for health system improvement

Smith, Peter C. (contributor) - 2010

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Povyšenie funkcionalʹnoj roli bankovskoj sistemy čerez ulučšenie kačestva ee dejatelʹnosti, upravlenie biznes-processami v Banke Rossii i kreditnych organizacijach : sbornik naučny...

Kozlov, Andrej A. (contributor) - 2006

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Dienstleistungen für internationale Patienten : Tagungsband zur Konferenz Medizintourismus ; Sankt Augustin 28. September 2007

Juszczak, Jens (ed.) - 2008

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New European approaches to long-term unemployment : what role for public employment services and what market for private stakeholders?

Di Domenico, Germana (contributor); … - 2008

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Schools and the equal opportunity problem

Woessmann, Ludger (ed.); Peterson, Paul E. (contributor) - 2007

Much educational research today is focused on assessing reforms that are intended to create equal opportunity for all students. Many current policies aim at concentrating extra resources on the disadvantaged. The state-of-the-art research in Schools and the Equal Opportunity Problem suggests,...

Persistent link: https://www.econbiz.de/10003383927

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Persistent link: https://www.econbiz.de/10008656281

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