The majority of service providers have recognized the need to develop innovative services that meet sophisticated … customer needs on time. Because of structural changes in the market, rising costs and shorter lifecycles of services and … products rather than services. However, research in service related innovation activities is highly rewarding, as the service …

haushaltsnahen Diensten und der agilen IT-Dienstleistung exemplarisch verdeutlicht. Hierbei wird der Zusammenhang zwischen …