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ECONIS (ZBW)
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1
Customer loyalty
East, Robert
;
Wright, Mike
;
Vanhuele, M.
-
2010
Persistent link: https://www.econbiz.de/10003924353
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2
A framework for analysis of data quality research
Wang, Yng-Yuh Richard
;
Storey, Veda C.
;
Firth, …
-
2008
Persistent link: https://www.econbiz.de/10003763107
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3
Living the brand at Airtours Holidays : making the connection between brand, culture and employee satisfaction
Bungay Stanier, Michael
-
2009
Persistent link: https://www.econbiz.de/10003785206
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4
Empowerment effects across cultures
Hui, Michael K.
;
Au, Kevin Y.
;
Fock, Henry
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2009
Persistent link: https://www.econbiz.de/10003835642
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5
Six strategies for competing through service : an agenda for future research
Bolton, Ruth N.
;
Grewal, Dhruv
;
Levy, Michael
-
2009
Persistent link: https://www.econbiz.de/10003836306
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6
Service quality, profitability, and the economic worth of customers : what we know and what we need to learn
Zeithaml, Valerie A.
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2009
Persistent link: https://www.econbiz.de/10003836352
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7
Quality in qualitative research
Seale, Clive
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2006
Persistent link: https://www.econbiz.de/10003805721
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8
The effect of service quality and partnership on the outsourcing of information systems functions
Grover, Varun
;
Cheon, Myun Joong
;
Teng, James T. C.
-
2009
Persistent link: https://www.econbiz.de/10003848725
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9
Product customization on the web : an empirical study of factors impacting choiceboard user satisfaction
Bharati, Pratyush
;
Chaudhury, Abhijit
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2010
Persistent link: https://www.econbiz.de/10003911028
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10
Towards a unifying marketing approach through service
Baron, Steve
(
contributor
)
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2010
Persistent link: https://www.econbiz.de/10008664676
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