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ECONIS (ZBW)
102
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1
Measurement of profits for executive decisions
Dean, Joel
-
2009
Persistent link: https://www.econbiz.de/10003851571
Saved in:
2
Communication and control processes in the delivery of service quality
Zeithaml, Valerie A.
;
Berry, Leonard L.
;
Parasuraman, A.
-
2009
Persistent link: https://www.econbiz.de/10003836350
Saved in:
3
In search of a new logic for marketing : foundation of contemporary theory
Grönroos, Christian
-
2007
Persistent link: https://www.econbiz.de/10003377346
Saved in:
4
Best practices and new perspectives in service science and management
Ordóñez de Pablos, Patricia
(
contributor
); …
-
2013
its supporting technology in order to administer cutting-edge knowledge to encourage the improvement of
services
"-- …
Persistent link: https://www.econbiz.de/10009733636
Saved in:
5
Strategic type, market orientation, and the balance between adaptability and adaptation
Lukas, Bryan A.
-
2009
Persistent link: https://www.econbiz.de/10003835842
Saved in:
6
Decentralized multi-echelon supply chains
Lee, Hau Leung
;
Whang, Seungjin
-
2008
Persistent link: https://www.econbiz.de/10003727007
Saved in:
7
Does subculture within a country matter? : a cross-cultural study of motivational domains and business performance in Brazil
Lenartowicz, Tomasz
;
Roth, Kendall
-
2008
Persistent link: https://www.econbiz.de/10003728831
Saved in:
8
An investigation of marketing practice by firm size
Coviello, Nicole E.
;
Brodie, Roderick J.
;
Munro, Hugh J.
-
2008
Persistent link: https://www.econbiz.de/10003729809
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9
The language of Bias : a linguistic approach to understanding intergroup relations
Roberson, Quinetta M.
;
Bell, Bradford
;
Porter, Shanette C.
- In:
Diversity and groups
,
(pp. 267-294)
.
2008
Persistent link: https://www.econbiz.de/10003778845
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Service quality, profitability, and the economic worth of customers : what we know and what we need to learn
Zeithaml, Valerie A.
-
2009
Persistent link: https://www.econbiz.de/10003836352
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