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Service quality, experiential...
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Subject
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Consumer behaviour
296
Konsumentenverhalten
296
Theorie
113
Theory
113
USA
69
United States
69
Dienstleistungsqualität
56
Service quality
56
Deutschland
45
Germany
45
Estimation
44
Schätzung
44
Verbraucherverhalten
38
Preismanagement
26
Pricing strategy
26
Experiment
25
Behavioral economics
23
Verhaltensökonomik
23
Customer satisfaction
19
Kundenzufriedenheit
19
Online retailing
18
Online-Handel
18
Beziehungsmarketing
16
Relationship marketing
16
Consumption theory
15
Information behaviour
15
Informationsverhalten
15
Konsumtheorie
15
Willingness to pay
14
Zahlungsbereitschaftsanalyse
14
Emotion
13
Kaufentscheidung
13
Product quality
13
Produktqualität
13
Marketing
12
Private consumption
12
Privater Konsum
12
Purchase decision
12
Einzelhandel
11
Retail trade
11
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Free
81
Undetermined
3
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Book / Working Paper
374
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Sammlung
Article in journal
62,728
Aufsatz in Zeitschrift
62,728
Graue Literatur
9,160
Non-commercial literature
9,160
Working Paper
8,001
Arbeitspapier
7,334
Aufsatz im Buch
6,451
Book section
6,451
Hochschulschrift
3,371
Thesis
2,382
Collection of articles of several authors
1,402
Sammelwerk
1,402
Aufsatzsammlung
839
Conference paper
676
Konferenzbeitrag
676
Case study
504
Fallstudie
504
Konferenzschrift
435
Bibliografie enthalten
421
Bibliography included
421
Collection of articles written by one author
374
Dissertation u.a. Prüfungsschriften
346
Lehrbuch
272
Article
257
Amtsdruckschrift
254
Government document
254
Textbook
228
Conference proceedings
224
Reprint
207
Ratgeber
96
Statistik
96
Systematic review
88
Übersichtsarbeit
88
Guidebook
87
Statistics
77
Handbook
74
Handbuch
74
Forschungsbericht
67
Market information
56
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Language
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English
364
German
25
Finnish
2
Author
All
Sheth, Jagdish N.
49
Holbrook, Morris B.
14
Belk, Russell W.
11
Jacoby, Jacob
9
Bettman, James R.
7
Krishnan, Balaji C.
4
Wind, Yoram
3
Abeler, Johannes
2
Achtnicht, Martin
2
Benlian, Alexander
2
Buhl, Hans Ulrich
2
Christensen, Glenn L.
2
Herrmann, Andreas
2
Kahn, Barbara E.
2
Lutz, Richard J.
2
Maas, Peter
2
Spann, Martin
2
Zaltman, Gerald
2
Abedin, Annas
1
Addis, Michela
1
Ahrend, Nadine
1
Akca, Selin
1
Akee, Randall
1
Alba, Joseph W.
1
Albers, Sönke
1
Alexandrova, Maria
1
Altmann, Michael
1
Amirpur, Miglena
1
Anderl, Eva Maria
1
Andersen, Laura Mørch
1
Andersson, Jessica
1
Arts, Joseph Willem Cornelius
1
Asgary, Nader
1
Askegaard, Søren
1
Avdic, Daniel
1
Bacolod, Marigee P.
1
Barabba, Vincent P.
1
Barenstein, Matias
1
Barwitz, Niklas
1
Baum, Chad M.
1
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Institution
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Goethe-Universität Frankfurt am Main
5
Friedrich-Schiller-Universität Jena
4
Books on Demand GmbH <Norderstedt>
2
RWTH Aachen
2
Verlag Dr. Kovač
2
Christian-Albrechts-Universität zu Kiel
1
Dr. Hans-Joachim Köster <Firma>
1
Eric Cuvillier <Firma>
1
Gottfried Wilhelm Leibniz Universität Hannover
1
Leuphana Universität Lüneburg
1
Logos Verlag Berlin
1
Martin-Luther-Universität Halle-Wittenberg
1
RWTH Aachen / Lehrstuhl für Wirtschaftswissenschaften für Ingenieure und Naturwissenschaftler
1
Technische Universität Dresden
1
Universität Bremen
1
Universität Mannheim
1
Universität Potsdam
1
Universität Ulm
1
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Published in...
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Legends in consumer behavior
40
Legends in marketing
9
Dissertation Series CentER
5
ECON PhD dissertations
5
Economic studies
5
Ph.D-afhandling / Økonomisk Institut, Københavns Universitet
4
PhD series / Copenhagen Business School
4
Tinbergen Institute research series
4
Dissertation.de
3
E.ON Energy Research Center
3
Ekonomiska studier
3
Electronic commerce & digital markets : ecm
3
PhD series / Department of Economics, University of Copenhagen
3
Research series / Universiteit van Amsterdam
3
Acta Universitatis Oeconomicae Helsingiensis / A
2
Acta Wexionensia
2
ERIM Ph. D. series research in management / Erasmus Institute of Management
2
Edition Wissenschaft Apprimus
2
Schriftenreihe Schwerpunkt Marketing
2
Apprimus Edition Wissenschaft
1
Avhandling / Göteborgs Universitet, Psykologiska Institutionen
1
Beiträge zu wirtschaftswissenschaftlichen Problemen der Versicherung
1
Betriebswirtschaftliche Aspekte lose gekoppelter Systeme und Electronic Business
1
Betriebswirtschaftliche Aspekte lose gekoppelter Systeme und Eletronic Business
1
Comprehensive summaries of Uppsala dissertations from the Faculty of Social Sciences
1
Dissertationen / Universität St. Gallen
1
Dissertations in economics
1
ESMT Dissertation
1
Helsingin Kauppakorkeakoulun julkaisuja / B
1
IIIEE dissertations
1
IZA prize in labor economics series
1
Ifo-Beiträge zur Wirtschaftsforschung
1
Internationale Reihe Agribusiness
1
KOF dissertation series
1
Konsumsoziologie und Massenkultur
1
Marketing and consumer psychology series
1
PhD / Aarhus School of Business
1
Rød serie
1
School of Business' research reports
1
Schriften zur internationalen Agrarentwicklung
1
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Source
All
ECONIS (ZBW)
374
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Understanding customers' decision-making, perceptions, and evaluations in the customer journey
Sarikaya, Serkan
-
2019
Persistent link: https://www.econbiz.de/10012105262
Saved in:
2
Public Reporting von Krankenhausqualitätsdaten - Betrachtungen aus der Nutzerperspektive
Kolb, Benjamin
-
2019
Persistent link: https://www.econbiz.de/10012060845
Saved in:
3
Delighted and satisfied customers through service excellence
Giese, Andreas
-
2016
Persistent link: https://www.econbiz.de/10011750452
Saved in:
4
Essays on the economics of electronic commerce
Luo, Jifeng
-
2008
Persistent link: https://www.econbiz.de/10011573251
Saved in:
5
Customer reactions to frontline employee emotion authenticity : an empirical investigation of boundary conditions
Lechner, Andreas
-
2019
Persistent link: https://www.econbiz.de/10012024687
Saved in:
6
Emotions in service recovery encounters
Jerger, Christina
-
2017
Persistent link: https://www.econbiz.de/10011731104
Saved in:
7
Essays on market structure, competition and consumer behavior
Dick, Astrid A.
-
2002
Persistent link: https://www.econbiz.de/10001742585
Saved in:
8
Incentives, effectiveness, and welfare impact of information supply about product quality
Xiao, Mo
-
2003
Persistent link: https://www.econbiz.de/10003379204
Saved in:
9
Managing expectations : explaining and influencing post-purchase evaluations and return intentions in online retailing
Hellemann, Niklas Jan
-
2017
Persistent link: https://www.econbiz.de/10011705406
Saved in:
10
Effects of critical incidents on consumer satisfaction
Friman, Margareta
-
2000
Persistent link: https://www.econbiz.de/10001487443
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