satisfaction by communicating waits to patients.We conduct a field experiment at an urban ED. We develop a machine learning … patients with personalized estimated waits with no overestimation (the median), moderate overestimation (70th-percentile), or … high overestimation (90th-percentile). Patients report higher satisfaction when receiving their estimated waits, but the …

private providers not only to meet the internal need of hospital care, but also with the aim of attracting patients' inflows … between regional authorities and providers of hospital care - as a potential determinant factor for cross border mobility in … from other regions, particularly from the South of Italy, where the services supplied do not cover such a broad range of …