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Telecom's search for the ultimate customer loyalty platform

Ferguson, Rick; Brohaugh, Bill - In: Journal of Consumer Marketing 25 (2008) 5, pp. 314-318

Purpose – The purpose of this paper is to present an up‐to‐date examination of the telecommunications industry and … service offerings. Design/methodology/approach – The paper examines, case by case, three major telecommunications companies … paper also offers a broader overview of the telecommunications industry as a whole and identifies some major trends in the …

Persistent link: https://www.econbiz.de/10014848679

The evolution of China's telecommunications equipment market: a contextual, analytical framework

Low, Brian - In: Journal of Business & Industrial Marketing 20 (2005) 2, pp. 99-108

potential of China's telecommunications equipment market, including an analysis of contemporary economic, political and … the evolution of China's telecommunications market especially given its concern over maintaining control of a strategic … is the case here with China's telecommunications equipment manufacturers and operators. …

Persistent link: https://www.econbiz.de/10014842766

ESCRA

Ploetner, Olaf - In: Journal of Business & Industrial Marketing 21 (2006) 3, pp. 189-194

Purpose – This article seeks to discuss LUZ, a Brazilian energy supplier that has decided to use their network for telecommunication. Design/methodology/approach – This case describes the acquisition‐process from the perspective of the ESCRA sales manager, whose actions are analyzed,...

Persistent link: https://www.econbiz.de/10014842805

De‐internationalisation and global strategy: the case of British Telecommunications (BT)

Turner, Colin; Gardiner, Paul D. - In: Journal of Business & Industrial Marketing 22 (2007) 7, pp. 489-497

Telecommunications' (BT's) experience. There is – to date – little research upon de‐internationalisation, this paper aims to contribute …

Persistent link: https://www.econbiz.de/10014842880

Strategic account management in an emerging economy

Baddar Al‐Husan, Faten; Brennan, Ross - In: Journal of Business & Industrial Marketing 24 (2009) 8, pp. 611-620

. The purpose of this paper is to examine “strategic account management” at a large telecommunications operator in a …

Persistent link: https://www.econbiz.de/10014842990

Six priorities that make a great strategic decision

Burner Lippitt, Mary - In: Journal of Business Strategy 24 (2003) 1, pp. 21-24

Spotlights Iridium, the satellite phone system vision company, and how it stole a jump on its competitors when it started in 1998, with global communication networks for international voice, data, and fax communication – but filing for bankruptcy a year later. Declares that Iridium did not...

Persistent link: https://www.econbiz.de/10014844927

Nokia: a case study in managing industry downturn

Carral, Raúl; Kajanto, Markus - In: Journal of Business Strategy 29 (2008) 1, pp. 25-33

Purpose – Changing industry dynamics can significantly impact the fortunes of companies. This creates a need for them to have an effective linkage of industry analysis and strategy process as a source of competitive advantage. The purpose of this paper is to describe how Nokia, a major global...

Persistent link: https://www.econbiz.de/10014845152

Success and failure mechanisms of public private partnerships (PPPs) in developing countries

Jamali, Dima - In: International Journal of Public Sector Management 17 (2004) 5, pp. 414-430

presents a case study assessment of a post‐war PPP initiative in the Lebanese telecommunications sector and draws out lessons …

Persistent link: https://www.econbiz.de/10014798793

Changes in ownership and minority protection

Meoli, Michele; Paleari, Stefano; Urga, Giovanni - In: International Journal of Managerial Finance 4 (2008) 4, pp. 323-342

Purpose – The purpose of this paper is to report on the study of the two acquisitions of Telecom Italia carried out by Olivetti and Pirelli in the last decade, to evaluate how changes in ownership structure and corporate governance affected minority protection. Design/methodology/approach –...

Persistent link: https://www.econbiz.de/10014785289

Economic dimensions of telecommunications access

Keating, Barry - In: International Journal of Social Economics 28 (2001) 10/11/12, pp. 879-898

conclusion: that the link between telecommunications access and income levels is a causality that runs in the opposite direction … – increased telecommunications access leads to increases in incomes. Discrimination against such access for the less developed …

Persistent link: https://www.econbiz.de/10014806866