//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~type_genre:"non-article"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Space race : an inside view of...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Customer relations
8
Customer satisfaction
4
Customer services quality
4
Organizations
3
Customer requirements
2
Customers
2
Marketing strategy
2
United Kingdom
2
Advertising
1
Advertising agencies
1
Advertising control
1
Advertising effectiveness
1
Advertising media
1
Benchmarking
1
Brand management
1
Business performance
1
Case studies
1
Corporate strategy
1
Customer service management
1
Department stores
1
Discounted cash flow
1
Employees
1
Failures
1
Food industry
1
Intermediaries
1
Internet
1
Internet marketing
1
Investment appraisal
1
Marketing models
1
Marketing philosophy
1
Marketing planning
1
Marketing theory
1
Motivation (psychology)
1
Product information
1
Quality management techniques
1
Relationship marketing
1
Retail trade
1
Retailing
1
Risk analysis
1
Service
1
more ...
less ...
Online availability
All
Undetermined
8
Type of publication
All
Article
8
Type of publication (narrower categories)
All
non-article
research-article
189
Article in journal
32
Aufsatz in Zeitschrift
32
case-report
30
Bibliographie
27
review-article
23
conceptual-paper
21
review
18
viewpoint
13
Thesis
8
Congress Report
5
technical-paper
2
Arbeitspapier
1
Collection of articles of several authors
1
Graue Literatur
1
Non-commercial literature
1
Sammelwerk
1
Working Paper
1
more ...
less ...
Language
All
English
8
Author
All
Ante, S.E.
1
Bull, C.
1
Crosby, L.A.
1
Russell, S.-J.
1
Tse, T.
1
Velarde, F.
1
Published in...
All
Strategic Direction
6
Human Resource Management International Digest
2
Source
All
Other ZBW resources
8
Showing
1
-
8
of
8
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Sprint s wake-up call
Ante, S.E.
- In:
Human Resource Management International Digest
16
(
2008
)
6
Persistent link: https://www.econbiz.de/10014753055
Saved in:
2
Divide profits and conquer (how co-ownership helps John Lewis to build good customer relationships)
Russell, S.-J.
- In:
Human Resource Management International Digest
18
(
2010
)
5
Persistent link: https://www.econbiz.de/10014753243
Saved in:
3
Using real options to help build the business case for CRM investment
In:
Strategic Direction
22
(
2006
)
3
Persistent link: https://www.econbiz.de/10015010880
Saved in:
4
Reconsidering the source of value of e-business strategies
Tse, T.
- In:
Strategic Direction
23
(
2007
)
11
Persistent link: https://www.econbiz.de/10015011155
Saved in:
5
Weather the storms (customer management programmes)
Crosby, L.A.
- In:
Strategic Direction
24
(
2008
)
7
Persistent link: https://www.econbiz.de/10015011244
Saved in:
6
Customer relationship management (CRM) systems, intermediation and disintermediation: the case of INSG
Bull, C.
- In:
Strategic Direction
26
(
2010
)
8
Persistent link: https://www.econbiz.de/10015011576
Saved in:
7
Staying ahead of the curve (the advantages of benchmarking techniques in customer service management)
In:
Strategic Direction
27
(
2011
)
5
Persistent link: https://www.econbiz.de/10015011695
Saved in:
8
McCain’s eCRM strategy (how McCain Foods used electronic customer relationship marketing (eCRM) to establish and track value)
Velarde, F.
- In:
Strategic Direction
27
(
2011
)
10
Persistent link: https://www.econbiz.de/10015011768
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->