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financial services in various ways under the General Agreement on Trade in Services (GATS), in view of Bangladesh's interests … sector under GATS framework. Findings – This paper finds that although Bangladesh does not make any commitment under GATS …), Bangladesh should have the flexibility to make commitments as well. From the present status of financial sector liberalization …
Persistent link: https://www.econbiz.de/10014879164
Segmentation by demographic factors is widely used in bank marketing despite the fact that the correlation of such factors with the needs of customers is often weak. Segmentation by expected benefits and attitudes could enhance a bank’s ability to address the conflict between individual...
Persistent link: https://www.econbiz.de/10014759728
In a world of escalating competitiveness, information technology (IT), such as online banking, and relationship marketing are becoming increasingly important to marketers. This paper investigates the impact of IT in a relationship marketing context. In particular it focuses on how customers use...
Persistent link: https://www.econbiz.de/10014759777
Reports on research concerning the role and nature of communication during the innovation process of new financial services. A causal framework has been developed on the antecedent role of communication in financial service innovation and its impact on success. Project team communication is...
Persistent link: https://www.econbiz.de/10014721941
The information highway is a management issue with the same importance as information technology applications and information technology management. Deals with some critical issues that arise in the evolution of an information highway age and its alignment with the evolving management...
Persistent link: https://www.econbiz.de/10014824602
Purpose This paper aims to analyse the viability of production processes in the framework of three industries, referred to here as “automotive”, “machine-tool” and “other transport material”. This idea is of interest as a result of the cognitive convergence that has arisen from the...
Persistent link: https://www.econbiz.de/10014880843
Draws on findings from recent survey and case study evidence to identify key aspects of the relation between technical change and human resource management. Begins by examining the primary role played by general and line managers in managing advanced technical change. Also highlights the...
Persistent link: https://www.econbiz.de/10014731458
The dependency of academic information services on information technology is growing, particularly as information technology is the primary infrastructure of a digital library. This is compound by the fast changing/developing nature of information technology and the trend towards digitisation....
Persistent link: https://www.econbiz.de/10014674122
The process of management, and the management of information as an essential element of general managerial practice, is addressed from the perspective of the manager. Information has always been a key element in the performance of a business and the effectiveness of management, and information...
Persistent link: https://www.econbiz.de/10014934835
Purpose This paper aims to investigate investors' willingness to use robo-advisors from customers' perspectives and analyzes the factors that drive them to use robo-advisors, including perceived usefulness and emotional response. Design/methodology/approach The authors extend the...
Persistent link: https://www.econbiz.de/10014825956