Despite the importance of professional services to organisations, relatively little is known about the way they are purchased. This study details the risks perceived and risk‐reducing strategies employed by purchasers in local government and examines how these vary with buying‐phase and...

Buying center literature assumes that users are part of the purchase process. This study examines that assumption by exploring the role of the user in the purchase. Because purchases are made within the context of the history of previous purchases, understanding process satisfaction may be as...

Effective manufacturing management calls for integration between strategic subsystems. In manufacturing, this means that decisions on structure and infrastructure must be co‐ordinated and support the competitive strategy. Traditionally, manufacturing management has, to a large extent, been...

To generate effective long‐term solutions to contemporary management problems, information from a multitude of disciplines, not just economics, must be employed. The difficulties of integrating these different kinds of information is discussed. A six‐step model for implementing a...

Provides snapshots of several research and development actions aimed at addressing the question of what characterizes competent command of a fire ground incident. Looks at two aspects of this question: how to describe fire ground command (what is it that fire ground commanders do?) and what...

This article describes a judgemental process used for planning and analysis. This process, called “collective judgement”, involves extensive search of diverse sources and points of view, followed by a synthesis of such information for learning. The discussion which follows provides examples...

Since the mid‐1980s, there has been strong advocacy of the use of reframing through the application of organizational metaphors as one of the skills of the “new” manager. The reframing approach champions the virtues of analysing and responding to organizational situations through the use...

Provides a new paradigm capable of integrating and developing research, which, it proposes, gives a better understanding of industrial buyer behaviours. Concludes that the model provided can be used by practitioners as a basis on which to form their marketing message, but not its style of...

Purpose – The purpose of this paper is to identify the technological risks in the context of open source software (OSS) and suggest an integrative OSS risk taxonomy. Design/methodology/approach – The authors conducted an extensive literature review followed by expert interviews and applied...