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Lönar sig service och f°ar man...
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Beziehungsmarketing
26
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19
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Grönroos, Christian
170
Sheth, Jagdish N.
9
Holmqvist, Jonas
6
Finne, Åke
5
Helle, Pekka
5
Ravald, Annika
5
Gummerus, Johanna
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Ojasalo, Katri
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Fisk, Raymond P.
3
Gummesson, Evert
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Van Vaerenbergh, Yves
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Voima, Päivi
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Crosby, Lawrence A.
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Davey, Janet
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Degenhardt, Thomas
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Edvardsson, Bo
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Strandvik, Tore
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Viio, Paul
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Bateson, John E. G.
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Berry, Leonard L.
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Bitner, Mary Jo
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Brax, Saara A.
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Brodie, Roderick P.
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Darani, Tiffany
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1
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Hanken Svenska Handelshögskolan
5
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4
Marknadstekniskt Centrum
1
Svenska Handelshögskolan
1
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Meddelanden från Svenska Handelshögskolan
32
Journal of service management
10
Legends in marketing
9
Ekonomiska Samfundets tidskrift
8
European journal of marketing : EJM
7
Management decision : MD
7
Industrial marketing management : the international journal for industrial and high-tech firms
6
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6
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5
Working Papers / Hanken Svenska Handelshögskolan
5
Journal of business research : JBR
4
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3
Journal of the Academy of Marketing Science
3
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2
Journal of Services Marketing
2
Journal of service research : JSR
2
Liiketaloudellinen aikakauskirja
2
Managing service quality : MSQ ; an international journal
2
Marketing theory
2
(Research reports / Swed. School of Economics and Business Admin.
1
A reader in marketing communications
1
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
1
Bank, kund och samhälle i globaliseringens tid : en antologi tillägnad Goran Collert
1
Corporate brand and corporate reputation
1
First Interstate Center Working paper series
1
Företagsekonomi
1
Handbook of relationship marketing
1
History of marketing thought ; Volume 3
1
International Journal of Operations & Production Management
1
International journal of quality and service sciences
1
Internes Marketing : Integration der Kunden- und Mitarbeiterorientierung ; Grundlagen - Implementierung - Praxisbeispiele
1
Journal of Service Management
1
Journal of Service Theory and Practice
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Journal of historical research in marketing
1
Journal of macromarketing : examining the interactions among markets, marketing, and society
1
Journal of marketing communications
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Major theoretical debates and contemporary issues in marketing theory
1
Marketing management : a quarterly business management publication of the American Marketing Association
1
Meddelanden fran Svenska Handelshögskolan
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ECONIS (ZBW)
106
OLC EcoSci
32
USB Cologne (EcoSocSci)
21
RePEc
6
Other ZBW resources
5
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1
The marketing strategy continuum: toward a marketing concept for the 1990's
Grönroos, Christian
-
1990
Persistent link: https://www.econbiz.de/10000126349
Saved in:
2
From marketing mix to relationship marketing : toward a paradigm shift in marketing
Grönroos, Christian
-
1993
Persistent link: https://www.econbiz.de/10000873956
Saved in:
3
Relationship marketing : interaction, dialogue and value
Grönroos, Christian
-
1997
Persistent link: https://www.econbiz.de/10000964747
Saved in:
4
Service marketing theory : back to basics
Grönroos, Christian
-
1998
Persistent link: https://www.econbiz.de/10000987032
Saved in:
5
Marknadsföring i tjänsteföretag
Grönroos, Christian
-
1987
-
2. uppl
Persistent link: https://www.econbiz.de/10000742470
Saved in:
6
Strategic management and marketing in the service sector
Grönroos, Christian
-
1984
Persistent link: https://www.econbiz.de/10000684263
Saved in:
7
The rebirth of modern marketing : six propositions about relationship marketing
Grönroos, Christian
-
1995
Persistent link: https://www.econbiz.de/10000560572
Saved in:
8
Konkurrenskraft i servicesamhället
Grönroos, Christian
- In:
Ekonomiska Samfundets tidskrift
40
(
1987
)
3
,
pp. 137-144
Persistent link: https://www.econbiz.de/10001035530
Saved in:
9
Reforming public services : does service logic have anything to offer?
Grönroos, Christian
- In:
Public management review
21
(
2019
)
5
,
pp. 775-788
Persistent link: https://www.econbiz.de/10012178792
Saved in:
10
Service profit logic : ensuring customer willingness to pay
Grönroos, Christian
- In:
The Routledge handbook of service research insights and …
,
(pp. 46-68)
.
2020
Persistent link: https://www.econbiz.de/10012238609
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