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The umpact of employees' positive psychological capital on job satisfaction and organizational citizenship behaviors in the hotels
Jung, Hyo Sun; Yoon, Hye Hyun - In: International journal of contemporary hospitality management 27 (2015) 6, pp. 1135-1156
Persistent link: https://www.econbiz.de/10011403003
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Path analysis of organizational commitment, job involvement and job satisfaction in Turkish hospitality industry
Kuruüzüm, Ayşe; Çetin, Emre Ipekçi; Irmak, Sezgin - In: Tourism review : the official journal of the AIEST 64 (2009) 1, pp. 1-16
Persistent link: https://www.econbiz.de/10003886208
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The relationship between transformational leadership and employee desire for empowerment
Gill, Amarjit; Fitzgerald, Stephen; Bhutani, Smita; … - In: International journal of contemporary hospitality management 22 (2010) 2/3, pp. 263-273
Persistent link: https://www.econbiz.de/10003976224
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Frustration : a comparison of chain hotel and independent hotel employees
Ehtiyar, Rüya; Yildiz, Melek - In: Tourism analysis : an interdisciplinary tourism & … 17 (2012) 2, pp. 225-231
Persistent link: https://www.econbiz.de/10009580578
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The hospitality culture scale : a measure organizational culture and personal attributes
Dawson, Mary; Abbott, JeAnna; Shoemaker, Stowe - In: International journal of hospitality management 30 (2011) 2, pp. 290-300
Persistent link: https://www.econbiz.de/10008908392
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Sociocultural strategies for stress reduction among hospitality workers in developing contexts : the case of Zimbabwean chefs
Mkono, Muchazondida - In: Tourism analysis : an interdisciplinary tourism & … 16 (2011) 3, pp. 361-365
Persistent link: https://www.econbiz.de/10009388281
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Hospitality innovations in the emerging experience economy : a case study of the Oberoi resorts
Bharwani, Sonia - In: Innovations in services marketing and management : …, (pp. 307-328). 2014
Persistent link: https://www.econbiz.de/10010201153
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An exploratory study of competencies required to co-create memorable customer experiences in the hospitality industry
Bharwani, Sonia; Jauhari, Vinnie - In: International journal of contemporary hospitality management 25 (2013) 6, pp. 823-843
Persistent link: https://www.econbiz.de/10010125925
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Strategic brand management in hospitality sector : how to manage co-branding in hotels and restaurants
Genc, Ruhet - In: Acta Universitatis Danubius / Oeconomica (2010) 3, pp. 33-46
Persistent link: https://www.econbiz.de/10009705970
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Examining the spillover effect of frontline employees' work-family conflict on their affective work attitudes and customer satisfaction
Zhao, Xinyuan; Mattila, Anna S. - In: International journal of hospitality management 33 (2013), pp. 310-315
Persistent link: https://www.econbiz.de/10009746354