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493
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441
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440
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407
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399
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393
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391
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383
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362
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355
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354
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339
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336
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330
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330
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328
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323
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321
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318
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318
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310
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308
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306
Tirole, Jean
305
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296
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292
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285
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283
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276
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272
Devereux, Michael B.
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1,368
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1
Wettbewerbsvorteile, mehrstufige
Kundenanalyse
und Kunden-Feedback im Business-to-Business-Marketing
Günter, Bernd
- In:
Marktleistung und Wettbewerb : strategische und …
,
(pp. 213-231)
.
1997
Persistent link: https://www.econbiz.de/10001298618
Saved in:
2
Kundenwertbasierte Unternehmensbewertung : das Customer Lifetime Value-Konzept und sein Beitrag zu einer Marketingorientierten Unternehmensbewertung
Bauer, Hans H.
;
Hammerschmidt, Maik
;
Brähler, Matthias
- In:
Jahrbuch der Absatz- und Verbrauchsforschung
48
(
2002
)
4
,
pp. 324-344
Persistent link: https://www.econbiz.de/10001736390
Saved in:
3
Überprüfung des Zusammenhangs von Kundenbindungsdauer und Kundenertragswert
Reinartz, Werner J.
;
Krafft, Manfred
- In:
Journal of business economics : JBE
71
(
2001
)
11
,
pp. 1263-1281
Persistent link: https://www.econbiz.de/10001630612
Saved in:
4
Wettbewerbsvorteile durch Kunden-Feedback: eine Analyse "schlanker" Instrumente der qualitativen Informationsgewinnung für KMU
Günter, Bernd
;
Helm, Sabrina
;
Schlei, Jochen
- In:
Marketing in kleinen und mittleren Unternehmen
,
(pp. 183-198)
.
2000
Persistent link: https://www.econbiz.de/10001510098
Saved in:
5
Bestandskundenmarketing von Versicherungsunternehmen
Eurich, Andreas
-
2001
Persistent link: https://www.econbiz.de/10001558525
Saved in:
6
The customer lifetime value concept and its contribution to corporate valuation
Bauer, Hans H.
;
Hammerschmidt, Maik
;
Braehler, Matthias
- In:
Yearbook of marketing and consumer research
1
(
2003
),
pp. 47-67
Persistent link: https://www.econbiz.de/10001947646
Saved in:
7
Kundenbeziehungen im Dienstleistungsbereich
Bruhn, Manfred
(
contributor
)
-
2000
Persistent link: https://www.econbiz.de/10001436578
Saved in:
8
Kundenpotentialanalyse im Kundenstamm von Unternehmen
Schulz, Bernhard
-
1995
Persistent link: https://www.econbiz.de/10000545874
Saved in:
9
Showrooms and B&M stores : omnichannel strategies for managing customer returns
Mandal, Prasenjit
;
Basu, Preetam
;
Saha, Kushal
-
2020
Persistent link: https://www.econbiz.de/10012226240
Saved in:
10
Methoden zur Ermittlung von Profilierungsinstrumenten und -massnahmen für Dienstleistungen
Reimer, Anja
-
2004
Persistent link: https://www.econbiz.de/10002128213
Saved in:
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