//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Unemployment, poverty and gend...
Similar by person
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
China
27
Social security
9
Soziale Sicherheit
9
Air pollution
8
Customer service
8
Kundenmanagement
8
Gender
6
Geschlecht
6
Luftverschmutzung
6
air pollution
6
Armut
5
Beziehungsmarketing
5
Entrepreneurship
5
Kundenbetreuung
5
Kundendienst
5
Poverty
5
Relationship marketing
5
Social policy
5
Sozialpolitik
5
Asia
4
Asien
4
Globalisierung
4
Globalization
4
Ländlicher Arbeitsmarkt
4
Qualitätsmanagement
4
Rural labour market
4
Welt
4
World
4
Business start-up
3
Developing countries
3
Economic reform
3
Economic transition
3
Employment
3
Entrepreneurship approach
3
Environmental policy
3
Erwerbstätigkeit
3
Evaluation
3
Gesundheitspolitik
3
Health policy
3
Kundenservice
3
more ...
less ...
Online availability
All
Free
27
Undetermined
22
Type of publication
All
Book / Working Paper
62
Article
57
Type of publication (narrower categories)
All
Working Paper
22
Graue Literatur
15
Non-commercial literature
15
Arbeitspapier
14
Article in journal
9
Aufsatz in Zeitschrift
9
Aufsatz im Buch
7
Book section
7
research-article
6
Collection of articles of several authors
4
Sammelwerk
4
Aufsatzsammlung
2
review-article
2
Bibliographie
1
Case study
1
Conference proceedings
1
Fallstudie
1
Guidebook
1
Handbook
1
Handbuch
1
Konferenzschrift
1
Ratgeber
1
case-report
1
more ...
less ...
Language
All
English
80
Undetermined
38
German
1
Author
All
Cook, Sarah
111
Cheng, Zhiming
17
Guo, Liwen
17
Tani, Massimiliano
17
Macaulay, Steve
14
Jolly, Susie
8
Chen, Xi
7
Zhao, Jiaqi
7
Kabeer, Naila
6
Smith, Kiah
4
Cornwall, Andrea
3
Yao, Shujie
3
Zhuang, Juzhong
3
Chen, Chuanbo
2
Ding, Shijun
2
Maurer-Fazio, Margaret
2
Mohan, Giles
2
Pong, Myra
2
Razavi, Shahrashoub
2
Urban, Frauke
2
Utting, Peter
2
White, Gordon
2
Arza, Camila
1
Benewick, Robert
1
Blecher, Marc
1
Braunstein, Elissa
1
Bruckauf, Zlata
1
Cerise, Somali
1
Coldicott, Hilary
1
Devereux, Stephen
1
Dong, Xiao-yuan
1
Dong, Xiao‐yuan
1
Dugarova, Esuna
1
Goulding, Kristine
1
Heintz, James
1
Hujo, Katja
1
Jolly, Susan
1
Lam, Wing
1
Lehmann-Grube, Katrina
1
Leppo, Kimmo
1
more ...
less ...
Institution
All
Chinese Economic Association <Großbritannien>
1
International Policy Center for Inclusive Growth (IPC-IG), Programa das Nações Unidas para o Desenvolvimento
1
Published in...
All
IDS bulletin
7
Development
5
Development : the journal of the Society of International Development
4
Discussion paper series / IZA
4
IZA Discussion Paper
4
IZA Discussion Papers
4
Managing service quality : MSQ ; an international journal
4
Training for Quality
4
Development policy review
3
Working paper / Institute of Development Studies, University of Sussex : WP
3
Development and change
2
GLO Discussion Paper
2
GLO discussion paper
2
Journal of Development Studies
2
Research paper
2
Social protection as development policy : Asian perspectives
2
Team Performance Management: An International Journal
2
The journal of development studies : JDS
2
ADMAP : for decisionmakers in advertising, marketing, media, planning & research
1
China's changing welfare mix : local perspectives
1
Development Policy Review
1
Energy economics
1
Environment, Development and Sustainability
1
Environment, development and sustainability : a multidisciplinary approach to the theory and practice of sustainable development
1
IDS discussion paper
1
Industrial and Commercial Training
1
Innocenti working paper
1
Journal of Southeast Asian economies
1
Journal of economic literature
1
Kurswechsel : Zeitschrift für gesellschafts-, wirtschafts- und umweltpolitische Alternativen
1
Management Development Review
1
Measuring Business Excellence
1
Occasional paper
1
One Pager
1
Oxford Development Studies
1
Oxford development studies
1
SCIS working paper
1
Social policy in challenging times : economic crisis and welfare systems
1
Social protection in Asia
1
Social provision in low-income countries : new patterns and emerging trends ; a study prepared for the World Institute for Development Economics Research of the United Nations University (UNU/WIDER)
1
more ...
less ...
Source
All
ECONIS (ZBW)
51
OLC EcoSci
22
USB Cologne (EcoSocSci)
17
RePEc
12
Other ZBW resources
9
EconStor
8
Showing
21
-
30
of
119
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
21
Complaint management excellence : creating customer loyalty through service recovery
Cook, Sarah
-
2012
Persistent link: https://www.econbiz.de/10009544445
Saved in:
22
Customer care : implementing total quality in today's service-driven organisation
Cook, Sarah
-
1992
Persistent link: https://www.econbiz.de/10004133857
Saved in:
23
Process improvement : a handbook for managers
Cook, Sarah
-
1996
Persistent link: https://www.econbiz.de/10004299359
Saved in:
24
Creative problem solving : 21 tried and tested training activities for developing problem solving skills
Cook, Sarah
-
1992
Persistent link: https://www.econbiz.de/10004205024
Saved in:
25
The essential guide to employee engagement : better business performance through staff satisfaction
Cook, Sarah
-
2008
Persistent link: https://www.econbiz.de/10004211116
Saved in:
26
Customer care : how to improve competitiveness, staff motivation and profitability in today's service driven organization
Cook, Sarah
-
1997
-
2. ed.
Persistent link: https://www.econbiz.de/10004317821
Saved in:
27
Training for empowerment
Cook, Sarah
-
1994
Persistent link: https://www.econbiz.de/10004565630
Saved in:
28
Practical benchmarking : a manager's guide to creating a competitive advantage
Cook, Sarah
-
1997
Persistent link: https://www.econbiz.de/10004346108
Saved in:
29
Measuring customer service effectiveness
Cook, Sarah
-
2004
Persistent link: https://www.econbiz.de/10004663328
Saved in:
30
Compendium of questionnaires and inventories
Cook, Sarah
Persistent link: https://www.econbiz.de/10004719775
Saved in:
First
Prev
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->