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Factors affecting customer behavior in telecommunication industry
Rahmoun, Mbarek - 2020
Persistent link: https://www.econbiz.de/10012211403
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Healthcare services with social customer relationship management enabled
Fakhrus Syazwan Salleh; Muhammad Anshari; Mohammad … - In: Customer relationship management : methods, …, (pp. 263-283). 2024
Persistent link: https://www.econbiz.de/10015072685
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Interpreting value in the customer service experience using customer-dominant logic
Tynan, Caroline; McKechnie, Sally; Hartley, Stephanie - In: Journal of marketing management : MM 30 (2014) 9/10, pp. 1058-1081
Persistent link: https://www.econbiz.de/10010411295
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Information sources and factors influencing enrolment in ICT and STEM University study programmes
Meštrović, Dunja; Bagarić, Lidija; Jakominić Marot, … - In: Economic and business review : EBR 21 (2019) 1, pp. 37-56
Persistent link: https://www.econbiz.de/10012268534
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An empirical investigation into information search behaviour of Indian consumers
Malik, Anuradha - In: International journal of internet marketing and … 18 (2023) 4, pp. 429-449
Persistent link: https://www.econbiz.de/10014318365
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Effects of visual information and argument concreteness on purchase intention of consumers towards online hotel booking
Shukla, Anuja; Mishra, Anubhav - In: Vision : the journal of business perspective 27 (2023) 5, pp. 639-649
Persistent link: https://www.econbiz.de/10014433459
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On custom
Schlicht, Ekkehart - 1992
Persistent link: https://www.econbiz.de/10000148766
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Managing customer service
Hayes, Jenny; Dredge, Frances - 1998
Persistent link: https://www.econbiz.de/10000641779
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Customer services
Buckner, Leroy M.; Dorr, Eugene L. - 1978 - 2. ed
Persistent link: https://www.econbiz.de/10000053455