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Improving the avenues for providing taxpayer certainty and redress : the Commonwealth Ombudsman's view
MacPherson, Catherine - In: Tax administration in the 21st century : [the Fourth …, (pp. 109-118). 2001
Persistent link: https://www.econbiz.de/10001653403
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Taxpayers'rights - enshrined in legislation or granted in administrative concessions : a comparison of taxpayers' rights and obligations in Australia, Canada, NZ, the UK and the US
Italia, Maria - In: Tax administration in the 21st century : [the Fourth …, (pp. 119-134). 2001
Persistent link: https://www.econbiz.de/10001653444
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Report of the Commissioners of Revenue Inquiry on customs frauds
1843
Persistent link: https://www.econbiz.de/10003342260
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Customers? : the reconstruction of the "taxpayer" in Inland Revenue discourse and practice
Tuck, Penelope; Lamb, Margaret; Hoskin, Keith - In: Accounting and business research : a research quarterly … 41 (2011) 4, pp. 357-374
Persistent link: https://www.econbiz.de/10009356117
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Customer loyalty programmes : the loss to the fiscus in South Africa
Pidduck, Teresa Calvert; Odendaal, Karen - In: International business and economics research journal 12 (2013) 12, pp. 1521-1534
Persistent link: https://www.econbiz.de/10010248966
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How hybrid managers act as "canny customers" to accelerate policy reform : a case study of regulator-regulatee relationships in the UK's tax agency
Currie, Graeme; Tuck, Penelope; Morrell, Kevin - In: Accounting, auditing & accountability journal 28 (2015) 8, pp. 1291-1309
Persistent link: https://www.econbiz.de/10011408077
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The preparer effect on IRS customer satisfaction
Hite, Peggy A. - In: Advances in taxation 14 (2002), pp. 159-183
Persistent link: https://www.econbiz.de/10001703273
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"Neue Verwaltung" - zufriedene Bürger, positives Image? : Analyse der Kundenzufriedenheit bei Finanzämtern unter Berücksichtigung der Einstellung zur öffentlichen Verwaltung
Klausegger, Claudia; Salzberger, Thomas; Scharitzer, Dieter - In: Neue Entwicklungen im Dienstleistungsmarketing : …, (pp. 29-55). 2002
Persistent link: https://www.econbiz.de/10001662777