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An intellectual capital perspective of competitive advantage in nonprofit organisations

Kong, Eric; Prior, Daniel - In: International journal of nonprofit and voluntary sector … 13 (2008) 2, pp. 119-128

Persistent link: https://www.econbiz.de/10003727806

The impact of scandal on sport consumption : a conceptual framework for future research

Prior, Daniel; O'Reilly, Norm; Mazanov, Jason; Huybers, Twan - In: International journal of sport management and marketing … 14 (2014) 1/4, pp. 188-211

Persistent link: https://www.econbiz.de/10010399887

Does formalization or centralization mitigate uncertainty in knowledge-intensive procurement?

Prior, Daniel; Mudiyanselage, Lakshi Karunarathne Hitihami - In: The journal of business & industrial marketing 37 (2022) 2, pp. 433-446

Persistent link: https://www.econbiz.de/10012798433

The impact of scandal on sport consumption : do different scandal types have different levels of influence on different consumer segments?

Abeza, Gashaw; O'Reilly, Norm; Prior, Daniel; Huybers, Twan - In: European Sport management quarterly : ESMQ 20 (2020) 2, pp. 130-150

Persistent link: https://www.econbiz.de/10012256475

B2B Customer Engagement Strategy : An Introduction to Managing Customer Experience

Prior, Daniel - 2023

1. What is Customer Engagement ? -- 2. CE Context -- 3. Customer Experience (CX) and Customer Journey -- 4. The Case for CE Capability -- 5. Customer Journey Management -- 6. Customer Relationship Management (CRM) -- 7. Customer Communications -- 8. Analytics and Insight -- 9. CE Capability...